I am the director of a study abroad and have stayed at the hotel for 11 years in a row. Loved the staff. But walked in this year and knew something had changed. Did not recognize one person and they must have been fired. This year hotel was bought by a chain and it was like being in a hostel. Awful, awful breakfast with the bare minimum, incompetent cleaning staff who left poop stains in the toilet 2 days in a row, unclean towels, uncaring desk manager, dark, shabby place. Will never stay there again. How sad - it had been great for 11 years. It is equal to a one or two star now and I won't submit my college students to it ever again. The rooms in the front are so noisy it isn't funny. Don't waste your money.
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- Also Known As:
- Furstenhof Hotel Vienna