The hotel building looks really lovely but sadly we were in the 2 bed apartment which is in dire need of updating. The most surprising thing was that the living room and master bedroom had just one big door that opened out onto the courtyard/carpark so you could not safely have fresh air through the night as there were no windows. The double bed was a 'ziplock' type with a hard ridge down the middle and terrible thin uncomfortable mattresses. The walls were bashed and tatty - somebody had several goes at putting a curtain pole up and not bothered to rectify the mess. The bathroom window could not be closed so this was a concern. None of the crockery/cutlery was very clean despite there being a dishwasher in the kitchen. the shower wouldn't drain so you had a bath at the same time! There was a dead fly in the drawer and the toilets were truly disgusting and had not been cleaned since the previous occupants visit. All the staff I met were lovely and friendly but I felt disappointed that I had spent so much money on our family break and that the photos and description were not a fair or honest representation of what we would be staying in. The hotel building looks lovely and is in a great location so the apartment really lets it down.
- Official Description (provided by the hotel):
- Set in the heart of the world-famous tourism destination of Mumbles, the eighteen bed-roomed Norton House Hotel and Restaurant is a perfect blend of up-market urban chic and gracious Georgian elegance. The beautifully preserved country house is in private grounds framed by mature trees, manicured lawns and flower beds and is just minutes away from the smart shops and boutiques of the picturesque seaside village of Mumbles. The Georgian credentials of this graceful period building offer the gift of perfectly proportioned rooms, lofty ceilings and a feeling of airy spaciousness, quite the ideal ambiance for fine dining and for lively celebrations of all kinds: weddings, parties, and functions. ... more less
- Reservation Options:
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- Also Known As:
- Norton House Hotel And Restaurant
- Norton Hotel Swansea