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Reviews (301)
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All reviewssea frontsingle roommini fridgefriendly receptionistwould stay againincluding breakfastparking permitreceived a warm welcomesmall roomfull englishbreakfast was excellenttea and coffeelocation is excellentcouple of nightssea view roomtown centreshort break
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14 - 19 of 301 reviews
Reviewed 15 November 2017

This hotel is in a great position with views of the sea & pier.
We were offered an upgrade to a sea view which was £10 which we accepted.
The room was comfortable and had all that you needed and the view to match.
Breakfast was delicious and plenty to choose from.
This is our 3rd stay at this hotel and it doesn't disappoint.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Jeff007_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

I’ve stayed at Eastbourne’s Hydro Hotel many times, mostly as directed by a hotel booking agency which arranges cheap accommodation.
For that reason, it provides good value.
Its accommodation is dated but perfectly adequate; expensive to maintain, I daresay. Breakfast is fine, mostly waiter/waitress service.
Its ambience is still that of an elderly persons’ nursing home, however, and staff are still more inclined to be miserable-looking than not. Forever thus.
That is a matter for its management and from its largely positive reviews, The Hydro may well have decided that ‘old school’ is what its residents prefer.
Nevertheless, during my most recent stay two members of staff actually laughed (aloud) during interaction with guests. It was as wonderful to hear as it was so completely unexpected (and unprecedented).
Smiling staff, noise and fun. Goodness me, there is life at The Hydro after all!
Well done.

NB to management.
We elderly guests enjoy a bit of banter, good humour and fun just as much as anyone else.

Stayed: November 2017, travelled solo
Thank Malcolm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

The walls were paper thin. You could hear snoring & TV and talking. There was no heating in the room when we arrived at 6pm on a cold day.The bed needed repacing very uncomfortable. No duvet just sheets and blanket. No heated towel rail in bathroom. Towels didn't dry. Smell of bleach.
Breakfast cereals were not on show it was put in a bowl in kitchen. I ordered Alpen --it was not Alpen.No freshly made Tea and coffee .They were in thermal flasks. Croissants very dry .Safety tape was all over stair and corridor carpets to cover damaged carpet. Not a good stay.

Stayed: November 2017, travelled as a couple
1  Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile

stayed at the riveria hotel. for my 60th birthday. stayed for 4 nights what a lovely hotel. nice and clean great breakfast sets you up for the day. would recommend it all day long...good location. nice friendly staff.go to the town house pub for a drink. nice pub...

Stayed: October 2017, travelled as a couple
Thank spurs312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017

This hotel was one of the best iv'e been to nothing to much for the staff nice receptionist. serving staff food was ample or just ask for extra break fast was lovely but no black pudding so it was a 99% English but well worth it. We would go back any time we go to Eastbourne. the staff are very good no prblems.

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank rickfairweather2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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