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Traveller rating
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All reviews alfa travel alfa coach sea view sea front turkey and tinsel self drive dining room older generation each evening lovely hotel breakfast and dinner well run hotel an enjoyable stay great weekend short break town centre couldn't do enough
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7 - 12 of 459 reviews
Reviewed 31 October 2020

Upon getting on the coach we were told by the driver that all train journeys had been cancelled due to Covid restrictions. Upon arriving at the hotel we were then told that there was no room service unless requested. The food was extremely poor. The entertainment comprised of bingo for a measly prize and a quiz were the questions had been given out a couple of hours before answers . Wales answer to Fawlty Towers, best steered clear of., worst trip of our lives.

Date of stay: September 2020
1  Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2020

Never been with Alpha travel before but as our usual company Shearing's went down earlier this year decided to try this company.
We went for 5 days on a self drive holiday but have to say it was the worst 5 days ever spent in a hotel anywhere.
The room we were given was a sea view twin which I had requested when I booked,cost us an extra £56 ,yes it was a sea view but you had to be either 6ft tall or stand up to see it,a sea view room should be one where you can sit on chairs to admire the view,to me this room was sold under false pretences.
The room had been cleaned but not to our standards & for saying we're in a pandemic everything should be squeaky clean,as my photos will show the radiator & window frames were in a disgraceful state,also the plug hole in the sink basin.
Now to the food ,what can I say,poor at best & if you were a big eater there was not enough on a plate to fill you,yes there were 3 courses but none of the courses were large enough to fill anybody,perhaps a child at a pinch.
One lift to service 200 rooms was not on ,because of covid only one room at once could use it
There was notices everywhere asking you to use masks when ever moving about the hotel,also plenty of hand sanitisers but not a lot used them.
We were not informed about ongoing building works before we booked,our room over looked the scaffholding & with it of course the noise.
Now to a couple of positives,the bedding was good quality & clean,good pillows but the quilts were very thin,2 night had to put my coat on the bed to get warm.
Best part about this hotel were the staff,right from the manager to the waiter/waitresses,absoloutely great they were ,so friendly ,couldn't do enough ,we were well looked after by them,they were all Eastern European & Spanish which says a lot.
The local people were most unfriendly ,will not be going back to Wales or travel anywhere with Alpha Travel.

Date of stay: September 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank patricia f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2020

This was our first stay in a hotel since Covid changed life and we were a little apprehensive.However my fiancee and I were impressed by the measures taken by the hotel staff. Distancing in the bar and breakfast room,sanitiser placed all around the hotel,staff wearing masks and visors and screens at reception.We felt as comfortable as anyone could expect.
It is an old building with it currently being updated,modernised and redecorated but this did not affect our comfort and use of facilities in anyway.In fact it was good to see that the owners of the hotel are investing in the place and restoring it to a grand condition which it obviously was in days gone by.
Our room was very clean with a comfortable bed and a modern bathroom. All the staff were very friendly and attentive with plenty of them to serve breakfast in a very efficient manner and in the evening table service at the bar was very good.
The breakfast choice was extensive with eveything you would expect from cereal,fresh fruit juice to a traditional full English.
All in all a good hotel stay and I will definitely come here again next time I stay in Llandudno.

Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
2  Thank leecG9660IS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2020 via mobile

We went on a 5 day break with Alfa Travel, the first day after lockdown was lifted, we had to wear face masks throughout,but this was expected,The staff were excellent, and the stay was great,we had a sea view room,which was very clean,and had recently been updated,we couldn't have evening entertainment ,but there was bingo and a quiz with prizes,all the staff made us very welcome and an enjoyable stay with excellent food! I am Gluten free,and making this known on arrival ,there was always a good choice available, including hot bread rolls and toast !

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2020

This hotel was good value for money, it is largely accommodated by the older generation. The walls are super thin we knew names of the old couple above from their randy shenanigans, Ron and Vera were very active from 10pm onwards. They gave us quite a show, it made our trip actually! Good on you on Ron! Beds very comfy, bit squeaky from upstairs but apart from that cracking experience.

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank tamaralL3795XS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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