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Llandudno Bay Hotel
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All reviews sea view soul weekender lovely hotel elemis toiletries llandudno bay venue cymru single room high standard sea front full welsh breakfast my mum stayed for one night cooked breakfast night stay cannot fault tea and coffee evening meal
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Reviewed 18 January 2023 via mobile
A bit on the expensive side for extras

We stayed 30/31 December with our dog. The hotel was lovely but our room was very small, no bath, and I thought £15 per night for our dog was very expensive. We didn’t pay for a sea view as again, super expensive! The view from our window was dire but never mind! I understand that not everyone wants dogs around when they’re eating but I think a little more effort could be made in the dog friendly dining room. We ate in the hotel on the 30th and it was ok, vegan fish and chips (Aldi?) nothing special and my partner’s sweet chilli salmon fillet dish was very small. I think there was one crushed potato! I ended up giving him some of mine! We didn’t pay the extra for breakfast as again it was expensive and I’m vegan. Neither did we pay £35 for the NYE entertainment and buffet. Instead we had a fabulous evening in the Irish bar to welcome in the new year.

Date of stay: December 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Llandudno Bay, Guest Services / Front Office at Llandudno Bay Hotel, responded to this reviewResponded 18 January 2023

Hello,

We hope you are well and Happy New Year! Thank you for your stay and for your review.
We are pleased to here that you thought the hotel was lovely.

We are aware that some of the rooms are smaller than others, we currently have future plans to resolve this problem.
Some of our rooms have baths with over head showers and some just have showers only. We would of happily allocated you a room with a bath if this was notified as a request. Our sea view rooms are slightly more in price, if you wanted to change from a classic double to a sea view facing room this would of been £20 extra per night direct with the hotel, again if notified we would of been happy to assist you.

We are sorry to hear that you did not enjoy dining here with us at the hotel.
Our food produce if not from Aldi. Our breakfast if cooked fresh to order with vegan options, this is a shame to hear that you did not enjoy this too! We are glad to hear that you had a fabulous time celebrating New Years Eve at the Irish bar in our local town of Llandudno.

We do hope to welcome you back again in the future at The Llandudno Bay Hotel.

Best Wishes,
The Llandudno Bay Hotel team

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Reviewed 17 January 2023 via mobile
Afternoon Tea

Excellent selection of sandwiches and cakes, beautiful presented. Ours was served by a very friendly and efficient young man. Word of advice, have a very light breakfast and no lunch before the visit.

Date of stay: January 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Llandudno Bay, Guest Services / Front Office at Llandudno Bay Hotel, responded to this reviewResponded 17 January 2023

Hello,
thank you very much for the review. We are very happy to hear that you enjoyed your Afternoon Tea here at the hotel.
Our Afternoon Tea is a very popular choice at the hotel so we are glad you were able to experience this!
We do hope to see you again at the Llandudno Bay Hotel.
Best wishes,
The Llanudndo Bay Hotel team

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Reviewed 15 January 2023
Birthday weekend disappointed

My husband and I stayed here for my birthday weekend.Hotel lovely ,wasn't blown away by the staff who could have been bit more welcoming on our arrival .and during our stay.My son and daughter in law paid for a bottle of proseco to be in our room as a surprise, unfortunately she had to phone the hotel to ask why it wasn't there and could they bring it to the room.No apology was made. The hotel didn't seem busy I. just feel the staff let the place down.Harriet on reception was friendly, other than that could have celebrated my birthday weekend some where more customer friendly. Room was very nice and loved the complimentary toilrtries tea coffee hot chocolate biscuits .We have stayed here before the pandemic and we had a wonderful stay.We won't be rushing back.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Llandudno Bay, Guest Services / Front Office at Llandudno Bay Hotel, responded to this reviewResponded 17 January 2023

Hello,

Thank you for your stay and thank you for the review.
We are sorry to hear you did not enjoy your stay.
Harriet is one of our reception team members so thank you for the positive feedback regarding Harriet. We were notified the same day as to when the Prosecco was to be put in the room, this was human error as to why housekeeping missed this. You did receive the prosecco shortly after checking in, our apologies this was not in the room on arrival.

We are happy to hear that you enjoyed the room and the complimentary tea, coffee & toiletries.
Hopefully we can welcome you again in the future if you will be visiting Llandudno again and we hope you had a lovely birthday with your Husband overall.


Best Wishes,
The Llandudno Bay Hotel team

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Reviewed 8 January 2023
Coffee :)

Great friendly and pleasant staff who always make you feel very welcome with service to match… even if its just to grab a coffee haha
Today it was the Daisy and Kane show, see you again very soon :))

Room tip: Always looked after :)
Date of stay: January 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Llandudno Bay, Guest Services / Front Office at Llandudno Bay Hotel, responded to this reviewResponded 8 January 2023

Hello,

Thank you for taking the time to leave your review. We are very glad to hear you enjoyed your time with us and we do hope to see you again soon.
Best wishes,
The Llandudno Bay Hotel Team.

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Reviewed 4 January 2023
Dreadful New Year Buffet

Room was lovely and lovely bar reception area. Issues with the layout of the bathroom. New Year Buffet was dreadful very poor quality for £ 35.00 each we did complain and manager gave us a refund thank you for this

Date of stay: December 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Llandudno Bay, Guest Services / Front Office at Llandudno Bay Hotel, responded to this reviewResponded 6 January 2023

Hello,
thank you for your stay and for taking the time to write your review.
We are sorry to hear that you did not enjoy the New Years Eve buffet here at The Llandudno Bay Hotel.
We have had many other positive comments from other guests who enjoyed New Years Eve Buffet so we are sorry that you did not enjoy this.
We do hope to see you again in the future.
Best Wishes
The Llandudno Bay Hotel

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