Stayed at this hidden gem for 3 nights while visiting family in the area. A National Trust owned building full of charm that embodies the country house experience. The staff were friendly and attentive from the moment of arrival, which was very welcome due to a long car journey full of delays. We were lucky enough to be upgraded to a Snowdonia bedroom, which offered breathtaking views of Conwy castle and surrounding area. We ate on 2 of the 3 nights in the main restaurant, which had many home grown ingredients on the menu. The lamb dish was outstanding, so much so that I had it on both nights! During post dinner coffee in front of the fire, we got chatting to an American couple who told us it was their 11th visit to Bodsgallen celebrating their wedding anniversary, and I completely understand why they return. A relaxing break in a wonderful house. We will be back

We booked a two nights stay. We had to leave shortly after checking in and stayed at another nearby hotel.
We were helped to carry our suitcase up a windy stairs as there is no lift. The porter was very unfriendly looking and the only one we could see.
We were appalled by our room which looked like my student days. The heating radiator was the very old type painted over many times. It didn’t work. They supplied us with a mobile heater which looked out of place for what you would expect. .
The bed appeared dated and very uninviting.
The tv the size of my laptop. The remotes didn’t work. The porter failed to get it working. He became frustrated by his failure and made sharpe remarks when spoken to him.
The dinner menu was very limited to few items.
All in all the standard of the accommodation standard was that of a bad three stars b&b.
It most certainly wasn't the place to spend two nights relaxing break and very poor value for money.
I have no hesitation to suggest staying away from this hotel.

This hotel is owned and operated by the National Trust. The thing the National Trust does best is to restore historic buildings, and they have done this to a very high standard at this property. The grounds are very well maintained. My room was spacious. The restaurant food was also very good. I overheard an American guest asking a simple question about the wine he was considering ordering, which staff were unable to answer. One would expect staff in a four star hotel to be able to answer a question of this nature. The Spa at this hotel was very good.