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Muthu Belstead Brook Hotel
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    Reviews (1,165)
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    All reviewsspa breakspa facilitiesgarden roomhunting lodgehousing estatesteam roomswimming poolleisure clubthe main hotelleisure centrecream teaa bit tiredan updatelick of paintevening mealbreakfast was buffet stylelovely hotel
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    497 - 502 of 1,165 reviews
    Reviewed 8 February 2016

    hotel staff went out of their way to find me a room with what I consider a comfy bed, ( I am super fussy and sensitive to mattress springs) 4 rooms to be exact. We arrived fri afternoon and parked easily at no charge. Unfortunately we found £20 per person evening meal a little to expensive for us, so drove the 5mins into Ipswich and parked behind weatherspoons and had 2 meals for £7.50. The view from our room which was clean and comfy, was over a wood and stream. Breakfast included in room cost, covered everything we could want, cold meats and cheeses, cerial, fruit and yoghurt, or a full English. We used the gym, the clean and warm pool and Jacuzzi. I had the option of beauty treatments or massage at very reasonable prices. My hubby was happy there was one ale on tap (very rare in hotels) that he liked in the bar. Overall wonderful value for money and would go again.

    Room Tip: Twin bed rooms seem to have the most comfortable beds, I tried 4 rooms before ending up in 412
    • Stayed: February 2016, travelled as a couple
      • Value
      • Location
      • Service
    Thank H4ppycu5t0mer
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MGM_Muthu_Hotels, General Manager at Muthu Belstead Brook Hotel, responded to this reviewResponded 10 February 2016

    Dear Guest,

    Thank you for you time in feeding us back.

    We are delighted to hear that you enjoyed the services and the facilities in the hotel.

    But we do serve Bar food including sandwiches, Salads, etc. in our Bar. We are also introducing an all day menu very soon in the Bar.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 February 2016 via mobile

    We returned to the Belstead to attend their Top of the Pops night with a group of 20 friends to celebrate birthdays.
    Once again another fab night.
    The food was served hot and tasty, the service was quick and efficient - we were dancing by 8.45pm!!!!
    The room was decorated lovely and the disco played all the right music from 70's, 80's, 90's and some of the current day.
    Lovely to see so many guests dressed up making it a fab night all round.
    Yes the bedrooms are looking tired but they are clean and the hotel new owners are starting a refurbishment very soon.
    We made use of the spa which again was great.
    Another event organised well by the hotel team - we will be back for another of there themed events they have coming up soon.
    Thank you x

    Stayed: February 2016, travelled with friends
    Thank Ipswich19_78
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MGM_Muthu_Hotels, General Manager at Muthu Belstead Brook Hotel, responded to this reviewResponded 10 February 2016

    Dear Guest,

    Thank you for the feedback.

    I agree with you. That was an amazing atmosphere that night. People really loved it.

    We will be starting to upgrade the facilities very soon. Look forward to see you all again in few weeks time in our next dinner and dance

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 February 2016

    We are a group of 18 ladies, we had a fantastic time. Rooms are clean, food was great, spa treatments excellent, Bar and Restaurant very attentive. We stayed on floors 4 and 5 and outside rooms. Yes they are a little tired but very clean. Hotel did everything they could to make our stay enjoyable, which it was. We shall go back again as all the ladies who Spa on a regular occasion all said they loved it. We all loved the Top of the Pops night, so much fun. Vicki the events Manager and Adam the spa Manager did a great job organizing our stay.

    Room Tip: All our rooms were nice
    • Stayed: February 2016, travelled with friends
      • Rooms
      • Cleanliness
      • Service
    Thank Linda118118
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MGM_Muthu_Hotels, General Manager at Muthu Belstead Brook Hotel, responded to this reviewResponded 10 February 2016

    Dear Guest,

    Thank you for the feedback.

    We are pleased to know that you all had a great time here at the Belstead Brook Muthu Hotel. Thank you for appreciating the members of the staff. It helps the company recognising the performers.

    Thank you again and would look forward to welcome you all again soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 February 2016 via mobile

    At least 2 times per month me and mandie stay here. Why? Quality accommodation quality food quality staff. Never a complaint by us hence why we return. 10/10 belstead brook staff. We are remembered by all staff our preference about drink and food is known. The staff are a credit to this establishment. See ya in a couple of weeks guys?

    Stayed: February 2016
    Thank Tt5397
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MGM_Muthu_Hotels, General Manager at Muthu Belstead Brook Hotel, responded to this reviewResponded 10 February 2016

    Dear Guest,

    Many thanks for the feedback. We appreciate your thoughts and thankful for the comments.

    Look forward to welcome you again very soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 February 2016 via mobile

    We stayed in rooms outside the hotel. They were a good size but the quality of the rooms were poor. There was stains all over the carpet. I had a few problems with the heating not working too, but the staff eventually resolved that. Anytime we ran water the drains in the bathroom and outside the door stank!

    Breakfast was average. Service in the evening at dinner was atrocious. We had tired children after travelling with our party and we waited almost an hour for our food! The staff were not tentative at all and you had to actively go and find them if you needed anything.

    Stayed: January 2016, travelled on business
    Thank notanauthor
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MGM_Muthu_Hotels, General Manager at Muthu Belstead Brook Hotel, responded to this reviewResponded 10 February 2016

    Dear Guest,

    Thank you for the feedback.

    We regret that you did not enjoy your stay at the Belstead Brook Muthu Hotel. Please if you can contact me on gm.belstead@muthuhotels.com so that we can investigate further.

    We do take the business very seriously and give our best to ensure that we send out a
    satisfied guest from our hotel.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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