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“Welcoming B&B”
Review of Brookfields B&B

Brookfields B&B
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Brookfields B&B
Ranked #20 of 33 Sidmouth B&B and Inns
Reviewed 15 February 2015

Not for the first time a very comfortable few days stay. Guest rooms very clean and tidy and well equipped. David and Rosemary always very welcoming tea and home scones on arrival, excellent breakfasts. Nice touch on this occasion was a card and a bunch of flowers for my wife in respect of our wedding anniversary which we happened to mention.

Stayed: February 2015, travelled as a couple
Thank Midlandsmike21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 58 reviews

Reviewed 14 February 2015

Andrew and I have stayed here 6 times now, and we wouldn't stay anywhere else in Devon. David and Rosemary are the most welcoming people we have ever met. The room is always clean and tidy, and they always go the extra mile and make sure that you are comfortable and want for nothing. We always feel at home and are made to feel part of the family. Their knowledge about the surrounding area is very good. The breakfast, we feel is the best in Devon, and they are great conversationalists! I cannot praise them enough. Definitely 5* plus!

Stayed: February 2015, travelled with friends
1  Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2015 via mobile

Wonderful B&B great hosts, lovely and clean, they go the extra mile, they made fresh ground coffee, made us cream tea at no extra cost . The breakfast was one of the best I ever had. I would recommend to any of my family or friends and you guys looking for a great B&B in East Devon.

Stayed: February 2015, travelled with friends
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2015

We have stayed on a number of occasions and always been well looked- after. David and Rosemary are not to be faulted on their kindness and helpfulness. We discovered Brookfields because we were looking for accommodation that was wheelchair accessible and their facilities are excellent and better than many hotels that say they are accessible.

Our bedroom and en suite wet room has always been in good order, clean and tidy. The breakfasts are excellent – cooked to order- and lots of fresh coffee and toast. David as the breakfast chef could not be more obliging.

The dining room/sitting room is a lived-in space and not the pristine/sterile area that it would be in a smart hotel. We have found staying at Brookfields to be an enjoyable experience.

  • Stayed: January 2015, travelled with family
    • Rooms
    • Service
1  Thank Chuck W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2014

Our experience seems very different from others on here. Rosemary and David were very welcoming. When you came into the front door you could see into a very untidy computer room with stuff all over the floor and the carpet covered in dog hair (like this all the while we were there). We were shown to our rooms the valance sheet on ours was dirty. The rooms were furnished well and looked smart. Loads of toiletries provided too. But there were also loads of cobwebs not recent ones. These were ones with dust in that had been there ages. I am terrified of spiders.There were six visible spiders when we entered the room. I remember trying to use the toilet and watching for spiders all the time. My husband killed six large ones in about three days.They also used to run across the floor at nights. We complained about spiders. Rosemary agreed there were a lot removed some and left the webs. I couldn't believe it and photographed the webs. We had a large dead moth in the coffee and tea compliments box. This did eventually get removed. There were cobwebs on artificial flowers and down the sides of the units. Beds were changed excessively but half heartedly. Bed looked as if it had been thrown together. We came home once and bed changed but dirty linen still on floor. Door unlocked lights on. Another time we ran out of toilet roll in middle of night so had to use tissues out of box. One day we had no cups, another no tea pot. It said in their literature you could put stuff in their American style fridge. I went in the kitchen there were crumbs all over the sides in the evening. The fridge had something spilled all over the door seals and near the door. There was a piece of uncovered cooked ham on a plate!!!!! Breakfast was hearty and tasty although the thought of where it had come from was off putting. The table cloth was crumby and sticky on our first day and got worse every day. I would have thought this would need a daily shake and a proper wipe, It got a half hearted wipe on Thursday.There was a flower display in the lounge where breakfast was served carnations with privet. The carnations were brown and crispy. There were also brown crispy carnations in our room on the first day. They were there for about three days. We had my dad with us and his room by comparison was clean. We have stayed all over the country and never had an experience like this. I understand this couple do a lot in the village and for the community I feel it is to the detriment of their b and b.As they are always rushing off and then you come back to no cups, tea pots or unlocked rooms with dirty linen

  • Stayed: September 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank N00kie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dzirker, Owner at Brookfields B&B, responded to this reviewResponded 2 January 2015

We are very sorry that you were so disappointed with your stay at Brookfields and posted such severe criticisms. However while you were here, other that the single spider on the first day, which can happen anywhere, you never raised one problem with us. In fact you were somewhat complimentary about the facilities, breakfasts and décor of the rooms. Although you booked knowing the cost of the rooms you thought you were entitled to a discount for staying 7 days which our website clearly shows as only applying in the period between November and February. We feel that this disappointment coloured your written judgement of us.You only paid one nights deposit up front so you could have left early if you were so disappointed with our standards. This is only the second poor rating we have had in 5 years and we believe that your photographs were not accurate of the real situation. We can only fix things when we know about them and our printed message in all our rooms asks our guests to take up any issues immediately so they can be resolved.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brookfields B&B

Address: Brookfields Venn Ottery Road | Newton Poppleford, Sidmouth EX10 0BU, England
Region: United Kingdom > England > Devon > Sidmouth
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #20 of 33 B&Bs / Inns in Sidmouth
Price Range: $83 - $120 (Based on Average Rates for a Standard Room)
Number of rooms: 3
Official Description (provided by the hotel):
Affordable luxury in a quiet yet central setting very close to pub restaurants, public transport and attractions. We cater for all ages, including the elderly, disabled and young families. WiFi, fax and printer services available. We offer a very personalised service with breakfast when you want it. Play area for children, cream teas included, use of lounge and facilities for the disabled. ... more   less 
Also Known As:
Brookfields B&B Sidmouth, Devon

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