We stayed 3 nights with a group of friends. Our superior room was bright, clean and tastefully decorated with plenty of storage space, a large en suite and a big comfy bed. The location is great right in the centre of town.
The restaurant menu was limited and the portions small but the food was beautifully presented and tasty. The charcoal bread was different but really nice. All of the staff were extremely helpful and friendly, special mention goes to Trish. We were allowed to take over the back bar for a private function which was great. The only thing that let the hotel down was the breakfast service which was dreadful. It was table service as opposed to a buffet which was nice but It appeared that they were very understaffed so sometimes there was a long wait for breakfast, toast etc and incorrect orders were delivered on a couple of occasions. The food was good but on the last day of our stay they had run out of two of the items on the full English breakfast menu.
- Official Description (provided by the hotel):
- The Swan at Hay is a glorious Georgian building housing 19 bedrooms. The hotel was relaunched in February 2017 following a million pound refurbishment. All 19 bedrooms and bathrooms were refurbished, as were all the public areas. Set in the heart of the world renowned 'Town of Books,' Hay-on-Wye, it is an ideal base to explore the Brecon Beacons and surrounding countryside. With a choice of 3 dining areas, visitors can choose from our hearty bar menu or more indulgent Garden Room Dinner Menu. ... more less
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- Also Known As:
- The Swan At Hay Hotel Hay-On-Wye
- Swan At Hay On Wye
- Swan At Hay Hotel