Please please train staff to warn customers, ESPECIALLY DISABLED customers, that the carpark is a long way from the reception, and the corridors very long unless you get a low-numbered room. I booked by phone and no mention was made of this. We did not have wheeled luggage and really struggled, both having leg problems, to get all our luggage from car to room and back again. They NEED to provide simple trolleys [supermarket ones would do] for customers' use.
Secondly we were well aware when booking of the fact there was no air conditioning. However during three, not-particularly-hot-weather days we were not happy at having to run the admittedly provided portable fan 24/7, because the window restrictor is so ridiculous. They NEED to fit window limiters that let more fresh air in, and fix the night vents in the frames to be openable; ours was kept closed because the frame had been mis-fitted up against the plaster of the window return. They also need to ventilate the corridors which were completely sealed by fire doors and were absolutely stifling both in temperature and lack of fresh air - not what you want when lugging your belongings long distance without a trolley!More
- Free parking