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PremierInn.com
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Reviews (582)
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Traveller rating
272
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80
35
21
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All reviews beefeater restaurant next door attached restaurant excellent stay good size comfy bed member of staff cooked breakfast would stay again one night stay noise fan receptionist cleaners southend chain
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8 - 13 of 582 reviews
Reviewed 3 September 2021

Accommodation was excellent clean tidy well presented. Staff were friendly and very helpful any requests or problems were quickly solved. Breakfast was excellent with plenty of choice and cooked to order.

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank lyn5135
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 August 2021

The room was small but OMG was the bed comfortable. Only thing is no air-con so if it was an exceptionally warm night, it would have been too hot to sleep. Everywhere was spotless and staff should be very proud. Well done Premier Inn East Mayne

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank MummaGeeGee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 August 2021

The hotel is very good value for money, excellent customer service, good foods and mostly nice environment. The breakfast team was very good and the foods are very amazing. The rooms are very clean standard to our expectations and my children really want us to go back to the hotel as soon as they have another holiday.

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank Owolabiy2k
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 August 2021

I will never ever book here again, the receptionist in the dining area was who was also serving food was awful to my family and I, she was rasist and full of hate and anger please AVOID this Premier inn im looking into a refund as she made our stay hell

Date of stay: August 2021
Review collected in partnership with this hotel
Thank roxgardener1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 August 2021

Please please train staff to warn customers, ESPECIALLY DISABLED customers, that the carpark is a long way from the reception, and the corridors very long unless you get a low-numbered room. I booked by phone and no mention was made of this. We did not have wheeled luggage and really struggled, both having leg problems, to get all our luggage from car to room and back again. They NEED to provide simple trolleys [supermarket ones would do] for customers' use.
Secondly we were well aware when booking of the fact there was no air conditioning. However during three, not-particularly-hot-weather days we were not happy at having to run the admittedly provided portable fan 24/7, because the window restrictor is so ridiculous. They NEED to fit window limiters that let more fresh air in, and fix the night vents in the frames to be openable; ours was kept closed because the frame had been mis-fitted up against the plaster of the window return. They also need to ventilate the corridors which were completely sealed by fire doors and were absolutely stifling both in temperature and lack of fresh air - not what you want when lugging your belongings long distance without a trolley!

Date of stay: August 2021
    • Value
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Review collected in partnership with this hotel
Thank denby2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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