Very overpriced & unfestive afternoon tea sat in a cold & characterless lounge with few decorations & no Christmas music. Log burner was not lit on a cold damp day & we were told it was ‘just for show’! Cheap paper table cloth & crackers. Food is tasty but definitely not worth £25 per head. Staff seem uninterested and inexperienced. They could make it so much better with the quality of food they have. Nicest thing was the Chai tea!!
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