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All reviewsteddy bearopen firedining roomquiet spotsingle roomdinner menunew ownersthe ground floorwarm welcomethe main shopping streethome madefew minutes walkboth nightscomfortable stayflat screen tvtown centrearrived late
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Reviewed 28 March 2018 via mobile

We stayed at the West End Hotel for 2 nights. During our entire stay from arrival to departure we could not fault this hotel. After a warm welcome we were shown to our rooms which were lovely and clean with tea and coffee making facilities and complementary toiletries.
There was a huge choice for breakfast with a choice of cold or hot breakfast.
We are in the dining room on the evening and the food and service were excellent.
For anyone wanting a hotel in Kirkwall I recommend the West End Hotel.

Stayed: March 2018, travelled with family
Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

Today my daughter treated myself and my mother to lunch here at The West End. We all very much enjoyed the Chicken Balmoral and I can safely say it is the best I have ever had. The guys waiting on us were very friendly and made us feel very welcome. Thank you, we will be back!

Stayed: March 2018, travelled with family
2  Thank May H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

After a long journey i found the restaurant and bar shut . It was late . The corridors were freezing . Room had cracked windows.
No real apology - other than we're refitting .
Great - nobody told me - i paid £255 for 3 nights in a 1 star crappy hotel . Don't bother going there .

Stayed: March 2018, travelled with family
4  Thank Gregory N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2018

Was meant to stay here for the one night after a late night ferry trip from Shetland. However due to bad weather and no ferry sailings from Orkney back to the mainland we ended up staying for 2 nights. Our first night we arrived late as our ferry was delayed but still got a warm welcome and the offer of food but all we wanted was our beds! Breakfast was lovely and we also had our evening meal here and the food was lovely. All homemade and huge portions would recommend. We had a few drinks in the bar and was impressed with the selection of gins the Orkney rhubarb was delicious.

The location was ideal for the town centre all within 5 minute walking distance.

Stayed: January 2018, travelled with family
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2018

We were up in Kirkwall for one night for a 60th Birthday Dinner. The Dinner was in The West End Hotel so we decided to stay there as well. In the afternoon we had a walk around the town centre and then had a few drinks in the bar and met Danielle who is a lovely, friendly, helpful member of staff. The quality of the food and the service at the Dinner were both of a very high standard. The bedroom was basic but had everything required and was clean. The breakfast was also of a very high standard. Every member of staff that we saw were extremely efficient and friendly. We will have no hesitation in staying here again the next time that we are in Kirkwall.

  • Stayed: February 2018, travelled with family
    • Service
Thank stewartbegg4950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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