Superbly presented park in a tranquil setting, let down by some poor lodge maintenance.

We stayed for three nights in April (family of four with two dogs) in Lodge 16. The park itself is well presented - clean, well kept and an abundance of wildlife (rabbits and ducks).

The lodge is as also very clean, spacious and warm. It is set on the waters edge, with French doors onto the decking and two huge windows. This means for a beautiful view of the lake and a chance to sit outside in the evening and enjoy the peace and quiet.

Facilities in the lodge are good too - dishwasher, en-suite bathroom, TV in the main bedroom. It was also very easy to keep warm through an efficient central heating system. The hot tub is well kept and stays hot 24/7.

Now for the bad points. One of the doors had cracked glass and was held together by duct tape! There was no warning of this even though I found out later the glass was “on order”. The bath panel is cracked despite enquiring months before booking and has still not been fixed. The knob has also been removed from the fireplace so it acts only as a fancy light and nothing more.

It won’t put me off staying again but it certainly niggles when you pay a fair amount to stay.

Stayed garden lodge over new year. Having visited lots of times we knew we would not be disappointed had a great week everything in lodge was perfect lodge was toasty and warm when we arrived hot tub was lovely and hot just what needed after being out all day staff are lovely and friendly big thank you to tracey and Steve for organising the New Year’s Eve party all Covid safe and a great night.

Visited here for 7th time for a family weekend, the main toilet had a leak and smelt terrible, the kettle was filthy, toaster didn’t work, and there was a loud droning coming from fridge on a night which kept us awake, we left it until end of our break to report to park/hoseasons, as we had paid a lot of money for this and didn’t want to waste time. When handing keys in to manager all he was bothered about was if we left the dressing gowns! After complaining we had a reply basically saying there wasn’t a leak, I was lying, and there’s nothing they can do. We didn’t even get an apology! I was disgusted . Also restaurant on site has reduced to a limited burger/pizza menu which was also disappointing! Needless to say we won’t be visiting here again.