As we were staying next door we decided to eat here. Had a lunch on arrival which was as expected and good. Breakfast the following morning was a buffet style and was once again good. Booked a table for the Sunday evening and had steak which was cooked medium as requested and full of flavor. All had been perfect and deserving 5 stars until breakfast on Monday morning. They had run out of mushrooms, hash browns and tomatoes. We had exactly the same issue when staying at the premiere in in Seaton a few weeks before.
It would seem that delivery day is Monday and talking to the staff at both locations it is quite common to not have some of the breakfast itiems on a Monday morning.
Come on Whitbread Management, get your act together, if this is happening on a regular basis at two venues in close proximity do you not think that you have a logistics issue? I accept that the small print on the menu says subject to availability but no offer of a reduction in price is offered when 3 of the items are unavailable.
Use this venue by all means, you wont be disappointed unless you want breakfast on a Monday morning.
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