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Reviews (304)
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Reviewed 18 August 2010

We were allocated a room which in our opinion wasn't satisfactory, a complaint was made, but to no avail.
However the restaurant/bar staff and meals were very good.
Despite that we won't be staying there again.

  • Stayed: May 2010, travelled as a couple
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Thank Lancer96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2010

Stayed here on a five day holiday with Alfa travel. The hotel is situated just by Ilfracombe theatre with a stroll down to a lovely bay only minutes away. We were greeted by the manager, who made us feel at home straight away. The service was excellent throughout, especially in the dining room. The food was always tasty and hot. Our room had everything we needed although we had only a view of a wall and the room was rather warm, but we didn't spend much time there so it wasn't a problem. We wouldn't hesitate to return to this hotel it was lovely.
As ever the Alfa holiday was great value.

  • Stayed: July 2010, travelled as a couple
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1  Thank checkitoutLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2010

My wife and I booked with Alpha, we stayed at the Imperial hotel at Ilfracombe, it was great. The manager met us on the coach, with a very good and humerous greeting, and was the same through out our stay. The staff they were second to none, nice all round kids, and hard working, meals on time, very good service,and joined in with the fun.
The hotel is close to the sea and harbour, it is clean, and the rooms are clean, and at the time of the year the rooms and hotel was warm. The entertainment was good, not great, but good. Overall our stay there was wonderful. I would go back, and I would say get away and see it for yourselves

  • Stayed: December 2009
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1  Thank BILLYCo_Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2009

We stayed here for 4 nights over the Xmas period.The Manager Igor and staff were excellent. The food was very good and so was the service. A good selection of evening entertainment in music. Our table waitress Nadia was always smiling and super fast service for all courses. Drinks were normal prices with no over charges like some hotels we have stayed at. Would certainly recommend a stay here. The manager has wicked sense of humour and should be in a higher rated hotel.
C.J.& A.E.Smith room 212

  • Stayed: December 2009, travelled with friends
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3  Thank cjs3traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2009

This was a "Tinsel & Turkey" Mon-Fri package with an organised group. Ingo, the hotel manager, greeted everyone on arrival and check in (48 people) was extremely well organised. The restaurant service was very good with a varied menu. The enthusiasm of the really pleasant and hard working staff really does deserve recognition - nothing was too much trouble for any of them. The hotel itself is clean, although it could do with a makeover in certain areas this would certainly not stop me from returning.

  • Stayed: November 2009
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2  Thank mysteryguest222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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