Room was really comfortable but for the evening meal and breakfast in the restaurant the food was tepid at best. Staff were helpful in warming the evening meal but we felt uncomfortable asking a second time the following morning. Reception staff were very helpful indeed. Loved the convenience of the on-site parking.
Booking.com
Booking.com
Booking.com
Taking safety measures
Was travelling for work so I needed an iron for my work uniform. The gentleman from reception called Sam went beyond to make sure I had the iron along side extra towers for my room. He also advised on local restaurants and takeaway once I needed food. Top class from a well respected man. Top class service, will definitely recommend.
Got fast check in and was welcome very well at my arrival after a very stressful flight by a young man called Sam. Will be looking forward to our next trip as service was 15/10. The rooms where clean and got the best advice on local places to eat.
On my last visit at this beautiful hotel,after a long flight from Oslo , I was really impressed by the cleanliness of the room and how welcoming the staff was , (Sam I believe was his name) . Definitely recommend 10/10. Will be back anytime I stay in Gatwick
Patricia and Jack looked after an intoxicated stag do and only got annoyed when someone ran through the bar in their boxers.
Bar overpriced but served a purpose
Breakfast options for early fliers limited
Very comfortable and warm. Lighting accessible. Handy hopper bus to and from the airport. Staff very pleasant and cheerful especially molly . Helpful with transport in morning. Plenty tea and coffee in room .
