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All reviews super room coffee machine travel lodge gatwick airport an early flight air con the bus car park bar and restaurant comfortable stay reception staff per person comfortable bed excellent value for money south terminal family room overnight stay
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Reviewed 9 April 2022

It's an airport Travelodge so I was not expecting a spectacular facility. I just wanted a clean, solid choice for a sleep before an early flight.

The staff were nice but despite arriving an hour after check-in began I had to wait 20 minutes for my room. The superroom was not worth it. The overall uncleanliness of the room meant that I did not use the features that I wanted a plus room for. I just wanted a decent in-room coffee in the morning from the Lavazza machine which I had been hoping to try and to finish my remote working for the day at a desk.

Examples of improper cleaning include: the tv remote had built up residue, the desk chair with weird white stains, random hairs on throw pillow, mould and built up residue in the bathroom, and obvious stains on the coffee maker. There were also various carpet stains, and the front door was sticky on the outside. There was residue of something in the mugs and dark specks of something in the in shower body/hair wash.

I was a bit grossed out by the room enough that I even took pictures of some of it and spoke with the front desk staff. I definitely felt the superroom was not worth it. Though I brought up some of these cleanliness issues (primarily the desk chair) with the front desk staff, they only offered to remove the chair from my room with no replacement. No room change was offered, and they weren’t even wanting to take down my room number to note the issue. The staff in were otherwise great, but disappointed that a hotel of that size didn't have a spare chair anywhere.

Overall, I just did not get a good night's sleep, the fan noise and room temperature control panel light kept me awake. Also, just a bit grossed out by the condition of the room, really quite unlike previous Travelodge experiences.

Room tip: superroom not worth extra cost
Date of stay: April 2022
    • Sleep Quality
    • Rooms
    • Service
Thank meridian13
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 April 2022 via mobile

We were served by Sean who was extremely kind, attentive and helpful, especially with the circumstances surrounding my dietary requirements which turned a usually stressful situation into a smooth and calm experience.

Date of stay: April 2022
Trip type: Travelled with family
Thank mollyo870
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 April 2022

The room was very clean and very comfortable and probably the best nights sleep we have ever had in a hotel however, the bar/restaurant service for food was quite slow and the waiters attitude a bit off hand. Once our food was delivered he just pointed in the general direction of the cutlery and walked off. Once I had actually located the containers for the cutlery, they were empty and then I had to go in search of someone to find some. That person was excellent and very apologetic and came back quickly with the cutlery. It was a shame but at least the good sleep went a long way to make up for the disappointment of the restaurant area.

Date of stay: March 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank helenB5658RL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 April 2022

Room was really comfortable but for the evening meal and breakfast in the restaurant the food was tepid at best. Staff were helpful in warming the evening meal but we felt uncomfortable asking a second time the following morning. Reception staff were very helpful indeed. Loved the convenience of the on-site parking.

Date of stay: March 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank j0hns0ncrew
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 April 2022 via mobile

Was travelling for work so I needed an iron for my work uniform. The gentleman from reception called Sam went beyond to make sure I had the iron along side extra towers for my room. He also advised on local restaurants and takeaway once I needed food. Top class from a well respected man. Top class service, will definitely recommend.

Date of stay: April 2022
Trip type: Travelled on business
Thank Gare007
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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