We stayed for three nights, and it was great. The room was hot, tidy up and clean, has enough space for our family, and it has free snacks!
The location is also excellent. Near to the Gatwick airport and to the Horley station (one of the best ways to go to London center).
The staff was super thoughtful and always giving us tips to visit London.
They have a grab-and-go breakfast that was handy for us because we were traveling very early in the morning.