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Reviewed 14 August 2021

St Lucia is my favourite place in the world. This was my third visit but first trip to the Royalton. This hotel is the most amazing hotel I have ever been to and I cannot wait to return. The food and drinks were exceptional. The grounds are stunning. The staff are lovely.

Cannot wait until next time !

Date of stay: July 2021
Trip type: Travelled with family
1  Thank staceyht7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nehval H, Marketing at Royalton Saint Lucia Resort & Spa - All inclusive, responded to this reviewResponded 16 August 2021

Dear staceyht7,

Perfect rating!

We are beyond thrilled you had such an amazing vacation at our resort, Royalton Saint Lucia and wished you stayed longer. I certainly appreciate all of the teams' efforts and commitments to making your vacation a memory! Thank you for choosing to spend your vacation with us in Paradise and hope to see you again in the near future.


Sunny Regards,
Royalton Management Team

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Reviewed 14 August 2021

My husband and I came here on our honeymoon and it was amazing! We stayed at the hideaway and had a diamond club package (highly recommend both).

The food was great, The entertainment is great, The staff is amazing! Our bartender by the Hideaway Bryan is FANTASTIC. Super friendly, great drinks. 007 is also fantastic at the same bar.

We did the Culinary experience end it was so much fun! Every meal was great. It was prepared by Chef Nicholas (sorry if I spelled that wrong!) and our server was Rochelle. They were the best!!! He cooked right in front of us! We had cauliflower soup, crab cakes, rack of lamb, salmon, surf and turf, and desserts. Highly recommend booking this!!! Thank you Chef Nicholas and Rochelle for an amazing experience! We also had Rochelle for our Romantic beach dinner and we were so excited to have her again for the CX!

Our excursions were a blast! Both were on catamarans. Our rooms were cleaned BEAUTIFULLY daily. I never got to catch her name but she is a sweetheart too! Our butlers Miguel and Shad were FANTASTIC. We got to have such a nice relationship with them and they never had any issues helping us out. Very attentive and made us feel so luxurious for our trip!

Thank you for making this a honeymoon to remember! We plan to come back for our 1 year anniversary!

Date of stay: August 2021
Trip type: Travelled as a couple
1  Thank sbucyk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nehval H, Marketing at Royalton Saint Lucia Resort & Spa - All inclusive, responded to this reviewResponded 16 August 2021

Dear sbucyk,

Hooray! We delivered!

What a beautiful review. Thank you for choosing to vacation with us at our Royalton Saint Lucia. It is truly satisfying to read that our resort and dedicated hosts were instrumental in making your vacation a memorable one. They all work very diligently and this review will propel them to keep delivering on the promise of an All -In Luxury experience.

You will forever remain in our hearts. Come back to visit us soon.

Sunny Regards,
Royalton Management Team

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Reviewed 13 August 2021

Absolutely amazing place! Every part of this resort is pristine and the staff are so welcoming and kind. They literally could not do enough for you.
The 'vibe team' were brilliant at providing entertainment and events for all ages. From yoga and aqua aerobics to volleyball. Our youngest thoroughly loved joining in.
The shows at the Royalton were brilliant, well put together and great entertainment
There were numerous restaurants and a buffet at the Royalton and each place had the most amazing fresh food. Fantastic fresh meats and seafood cooked right in front of you.
The St.Lucia night was a real treat!
There is something for everyone here. If it's just relaxing by one of the infinity pools being served a drink of your choice or going snorkelling in the crystal clear water on the beautiful beach there's no dissapointment.
The snorkelling was one of our favourite ways to cool off seeing everything from octopus and squid to blue tangs and puffer fish.
Also there is sailing and kayaking around the cove available which was great fun.
The Royalton also offer outside excursions to see more of the beautiful island which you can book on the beach at their watersports centre, this is through Nexus tours.
Speak to one of the staff there who will be able to book you an amazing excursion.
"Skinny Jimmy" gave us some great advice and has helped build some great memories.
Completely recommended is the tour to the Pitons on the Calypso Cat. These guys were amazing! Great party atmosphere. The mud baths and waterfalls were lovely.
Also we enjoyed zip wires through the rainforest canopies. That was a great experience for us and the children. Brilliant nature.
But my absolute favourite trip and a lifetime ambition was the big game fishing.
"Skinny Jimmy " at nexus tours booked a private charter for my son and myself on 'captain Mike's charters. These guys are definitely worth looking up and we will be using them again. They helped my lifetime ambition to be completed and they did it in style! I also recommend that if you buy any bracelets or necklaces for yourself or the younger ones that you steer clear from buying from the guy walking up and down the beach in the morning as you can purchase the same items from one of the vendors on one of the tours that you will see at a quarter of the price.
We will definitely be visiting the Royalton again.
Fantastic memories made here!

Date of stay: July 2021
Trip type: Travelled with family
1  Thank S9792UZnatalies
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nehval H, Marketing at Royalton Saint Lucia Resort & Spa - All inclusive, responded to this reviewResponded 14 August 2021

Dear S9792UZnatalies,

Thank you for sharing this great review of our resort on your visit with us at Royalton Saint Lucia. Providing the highest level of hospitality is our number one priority and we can see this reflected on your recent visit. Our team works diligently in delivering the All-In Luxury vacation and such encouragement will propel them to keep delivering.

Additionally, we acknowledge the observations for areas of improvement and can promise that we continuously improving on the quality of our brand. We would love to have you back again for another great experience.

Warm Regards,
Royalton Management Team

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Reviewed 13 August 2021 via mobile

Travelled with a group of six adults, and had a great time at the Hideaway (with Diamond Club) - especially considering the ongoing epidemic.
Positives: rooms outstanding - spacious and beautiful sea front views. Great butler service - Miguel and Shagrach were very helpful, sorting out restaurant reservations, troubleshooting any problems we had, helping with Diamond Club pool-side service etc etc. Beach is small but pleasant, and some interesting (if also small) sea life; great to have easy access to kayaks, paddle boards, catamarans etc. Restaurants and bars good - tasty food (if not quite fine dining), and reasonable choice - particularly at lunch the chefs were happy to try to accommodate requests that were not on menu. Drinks generally good (occasionally disappointing). Went on a couple of great trips: climbing the Gros Piton (challenging mainly due to heat and humidity), and horse riding. Enjoyed the vibe team (shout out to Everton and Chantal), and most of the evening entertainment - particularly country and western singer, the singer at “white party” and the saxophonist (for other nights - a few more old dance classics might have got more people up on the floor!). We were happy to go along with the COVID precautions, and reassured that staff and most guests were being careful. WiFi good throughout complex. Compared to Spanish speaking parts of Caribbean, handy that all the staff speak English (even if they also speak the local patois). Good selection of pools, and good loungers/beds, although they sometimes seemed in short supply by mid afternoon (not a problem for us, being morning people). Decent gym.
Negatives: the airport transfer is long (well over 2hr in our case, partly due to hitting rush hour traffic), and mostly on small, windy roads. Apart from organised trips, one is largely confined to hotel grounds - which are nice, but quite densely laid out. Olympics was on during our stay, but hard to find much coverage on the available channels, or even in sports bar (and regionally blocked on most internet services). Three or four quite rainy days (out of 14) - but that’s probably normal for the region.

Date of stay: August 2021
Trip type: Travelled with family
Thank Dreamer19573695034
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nehval H, Marketing at Royalton Saint Lucia Resort & Spa - All inclusive, responded to this reviewResponded 14 August 2021

Dear Dreamer19573695034,

We truly appreciate your business and your trust in our brand at Royalton Saint Lucia. Thank you for sharing the fact that our hosts and service met your needs and expectations. Continuous improvements are being made to keep delivering on the promise of an All-In Luxury vacation so we trust that you will award us another opportunity to deliver a vacation better than the last.

The team will be elated to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We value your business and look forward to opportunities for continuous patronage.

This is not goodbye but see you soon!

Sunny Regards,
Royalton Management Team

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Reviewed 11 August 2021

Stayed here for 2 weeks at the start of July. Missed a day due to the hurricane, but wow, was worth the wait.

The hotel is incredible, honestly, it's not worth going for the diamond upgrade in my opinion, after speaking to others,save your money, as the rest of the hotel is fantastic.

The restaurants were all brilliant bar one. The italian. Just don't bother with this, the food surprising is poor and the wait times are a joke.

That's it, that's the bad out of the way, which, when there's loads of other restaurants and food options, it's not bad. The pools are gorgeous. Thankfully there's a lot to choose from, we opted for the more 'quieter' pool away from the beach, as it was usually full of Americans who love to shout. Fine if that's your sorta thing.

The swim up bars weren't always manned, which was a shame, but a 2 min walk to the bar wasn't exactly tasking. The entire complex is huge, and incredibly well managed and clean. You hear it all the time in other places, reviews etc, but the staff really do work hard here.

Forget the whole 'on caribbean time', that isn't the case here. No one is going to run to get you your drink, but they work crazy long hours, for very little pay, which is a joke really when you consider how much you pay to stay here.

We stayed in 4002 with a swim up pool, which was lovely, but quite pricey, but we felt it was worth it, but if you can't afford it, honestly, with the amount of pools available, you're not missing out a huge deal, as all rooms are stunning.

Couldn't quite believe how polite and friendly all the staff were. It's like nowhere else I've ever been. Genuinely nice people, especially one waitress, called Deaina (apologies if spelt incorrectly!) who worked in the main food hall/buffet area, always attentative and polite, and very friendly.

Overall, this hotel was amazing. There genuinely isn't much you could fault it for, and if you're looking for a getaway with breathtaking views and a gorgeous beach, look no further than here. You won't be disappointed

Room tip: 4002 has a swim up room
Date of stay: July 2021
    • Rooms
    • Cleanliness
    • Service
1  Thank Rickymayne
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nehval H, Marketing at Royalton Saint Lucia Resort & Spa - All inclusive, responded to this reviewResponded 13 August 2021

Dear Rickymayne,

Thank you for your stamp of approval and it was definitely a pleasure receiving you at Royalton Saint Lucia.

We are committed to delivering the All In- Luxury vacation experience and ensuring our guests’ needs are catered to and this definitely reflects in your review. It is satisfying to learn that our resort and team were instrumental in making your vacation memorable! They will be all thrilled to know that their commitment to exceeding your expectations was appreciated. So if you’re traveling to our sweet Helen, Saint Lucia, please be sure to visit us again.

Sunny Regards,
Royalton Management Team

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