Staff was very helpful, though not everyone spoke English. The room was clean and the hotel restaurants were good. The eggs at breakfast were fully cooked, unlike previous experiences in Italy where the eggs were served very runny (undercooked). It was a great deal for the price.
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We arrived on a hot day. The receptionist was correct but not friendly. The parking spot for electric cars was taken by the owner. The room was clean but not cosy. We needed the car to go to the city because the hotel was located outside the city center.
The hotel is very clean and the service is excellent! The receptionists,Elsa and Angela were courteous and helpful, and Vincenzo the evening waiter was very knowledgeable about the wine and food menu. The house keeping is excellent, and the room was pristine on our return each evening!
Dear Mussels15,
thank you very much for sharing your valuable opinion on TripAdvisor.
We are delighted to read that you enjoyed your stay and appreciated our service and staff.
It has been a pleasure for us to welcome you both in our hotel.
We hope to have you back with us soon and practice Italian together again!
Best Regards,
Best Western Hotel Rocca Staff
This hotel was excellent, clean, comfortable with good and helpful staff. Close driving distance to city center. Great value for the money paid. Going back in a couple of years and will be staying there again.
The other hotels I stayed in on this 2 week trip should be only half as good as this one.
Dear Cosmopolitan48054,
thank you very much for sharing your valuable opinion on TripAdvisor.
We are delighted to read that you enjoyed a very comfortable stay and that you appreciated our hotel location.
We look forward to welcome you back in a near future.
Best regards,
Best Western Hotel Rocca Staff
This is our first trip to Italy. So after our one night stay in Rome we rented a car and made our way to Savignano Irpino, the birthplace of my Grandparents. We were just looking for a small town to spend the night on the way. We stumbled on to this incredible place purely by accident. The room was modern and very clean. Soon after we settled in we decided to stay 3 nights due to the incredible service from Ciociaria and Angela who recommended three of the most incredible experiences of our lives. St Benedict Abby at Monte Cassino, The Feast of St Antonio in Labriola Plaza (our name by the way) and the Winery called La Ferriera. You must come and ask for the ladies I mentioned. For breakfast OMG what a feast and included with the room. You will be greeted by the sweetest woman in the world who seems to know one word "Prego" and you will get service above service. Also the Dinner restaurant has a great menu selection as well.
We stayed one night on our drive back to the UK. Front of house staff very friendly and helped me translate in a phone call to my Italian relative who doesn’t speak English. Large rooms and bathroom, comfortable beds and air co. Great selection at breakfast with smiling, helpful staff. Dinner in restaurant was good too. Would stay here again. Great value for money.
Dear Mrs Maria,
We are delighted to read that you enjoyed the services you received from our team, who always goes above and beyond for our guests, truly does embody the upper upscale level of service the one we strive to provide in our hotel, for each guest during their stay.
Should your travels bring you back to Cassino, we look forward to have the opportunity to host you again.
Sincerely,
Best Western Hotel Rocca staff
