We booked the hotel for 4 nights. Arrived approx 11pm when receptionist told us our booking has been canceled (due to our invalid card) We booked this hotel many months in advise and few days before we emailed thats we are definitely coming. We were in shock, it was so late and we didnt have where to stay. After announcing bed news receptionist was so ignorant and didnt even suggest the help. "We are fully booked" she said. We end up staying that night in different hotel and then next day coming back to Villa Capri for 3 nights. The room was small, dark, old.. The bathroom , especially the shower was in very bed condition, shower head broken with calx, cobwebs on the walls, no shower gel - everything was so bad condition - wouldnt even give 3 stars - especially the price you are paying. no internet in the rooms, weak signal in garden. Receptionists so ignorant, with every complaint the answear is "we can not do anything)... The good thing was the breakfast, staff serving the breakfast,the views and lovely garden.