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Reviews (170)
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4 - 9 of 170 reviews
Reviewed 3 January 2016

We had a lovely holiday in this hotel. The food and Spa were both first class and the restaurant staff extremely friendly and helpful. There is a shuttle service to town which works well. The bedrooms were great but didn't have good pillows and the wifi was virtually unusable. We ended up using our 3/4G most of the time.
We also struggled to get good advice and information about the resort when we asked Martin. We wanted to go walking but the hotel didn't have the tourist map and told us we had to go to the tourist office in town to get it. Elizabeth was always very courteous and helpful.
This is not a hotel to stay up late in the bar / sitting room. The candles were blown out at 11pm and we were made to feel it was definitely bedtime!
Overall a really lovely family hotel, which in spite of the small niggles we would recommend.

Room Tip: Ask for a room at the back of the hotel as it is on a busy main road. The wifi definitely needs improvement.
  • Stayed: December 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Seasoned_travellerB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2015 via mobile

I regularly stay at this hotel since it's been fully renovated a few years ago. Martin and his family make you feel like home. Rooms are spacious and quiet, food choice and quality are excellent and the SPA is outstanding. All for a very fair price.
A place I'm always happy to return with my family every year.

Stayed: December 2015, travelled with family
Thank Bellini99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2015

We came for one night but it did not take long before we decided to extend our stay for another night. It was even before we experienced the superb food at the hotel. I wish we could stay longer.
The room is big, comfortable, cozy, very clean and with a spectacular view.
The dinner at the restaurant was way beyond what we could expect in a small hotel like this one: I guess that they have a very creative chef and not just a cook. Each dish was so tasty, innovative and beautifully presented .The service was professional and friendly .
The dinner was part of the room rate. Hard to believe. Needless to say that the breakfast was as good.
The hotel, like the town of Ortsie, is surrounded by beautiful mountains and is a base to outdoor activities. The town center is lovely. If you are in the lake area of northern Italy, take a few days to visit the area and to stay at the Arnaria family-run hotel.

  • Stayed: September 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Moti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2015

We had an amazing time at this hotel.

Service was sensational.

Food was phenomenal.

We would highly recommend this hotel.

The room and hotel was clean, tidy, warm and sophisticated.

The location and shuttle bus service made the holiday drama free and easy to get town and to the ski fields.

  • Stayed: January 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank npssmphs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2014

We recently spent five nights in this beautiful hotel - superb accommodations, great location (easy walk to town plus bus stop right across street), excellent food (we did half-board) and unsurpassed service by both the owners and staff. We extended our stay because we were so delighted with the atmosphere, gracious service, and delicious food. We could not have been more delighted with our experience. The young family who own the hotel have provided a warm, sophisticated and charming hotel from which to explore and hike this wonderful area. We highly recommend it!

Room Tip: We selected a room with a balcony - generous size room with lovely view.
  • Stayed: September 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Martha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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