Thank you very much for choosing to stay with us. We are extremely sorry to hear you were underwhelmed by your room and the cost of extras.
Please note, that so far as the cost for luggage, it is charged by an outside company that transports the luggage from the beach to the Hotel. We do not set the rates unfortunately. We do understand our prices are high but our aim is to deliver the experience to match. We will of course take your valuable feedback into account and we very much appreciate your positive comments on our staff and the champagne bar & grill.