I could focus this review on Eden Roc’s rooms, breakfast, restaurant, cleanliness or location, all of which are absolutely excellent.
However, what truly made our stay at the Eden Roc memorable were the staff, in particular Pascale. Pascale was the first person to greet us when we arrived, and from that moment onwards worked tirelessly to ensure we had the best stay possible. He was truly kind and passionate about his role, and very clearly took a great deal of pride in the hotel, seemingly taking personal accountability for its reputation. He supported us whenever necessary, be it moving bags, recommending restaurants or attractions, getting an ironing board or, something I’m particularly grateful for, helping us through a bit of an awkward situation that left us feeling quite uncomfortable.
A special mention to one of the gentlemen at breakfast each morning - again someone who took a great deal of pride in his work and made every single guest’s day from the moment they stepped in the breakfast area by being exceptionally helpful and energetic.
I can’t recommend the Eden Roc hotel enough. We had a wonderful stay and it’s great in every way. But what sets it apart from the many other beautiful hotels in Positano are its staff. I hope the hotel’s management recognises people like Pascale as they are truly what make the hotel what it is - a wonderful place to stay on the Amalfi Coast.More
- 011 39 089 812 2379
- Email hotel
- Free Wifi
- Room service