This is a lovely hotel with magnificent views of beautiful Positano. The staff is very helpful and friendly and the rooms are comfortable. It should be noted that there are over 100 steps to get to the lobby of the hotel and that is the only way in or out. Porters will bring your luggage up and down so no need to worry about having to lug your luggage up all those steps.

We had a deluxe double room with sea view on the 3rd floor. The views of the harbor and city were amazing from our balcony! Our room was clean and tasteful. The bathroom was a little tight but shower was nice. As others have said, there are many steps (about 100) from the road to the hotel entrance but that is not unusual in Positano. Porters carried the luggage so no issues for us. There are lots of steps throughout the entire Amalfi Coast so be prepared! Included breakfast was basic continental fair, you can pay extra for hot breakfast. It was fine for us. We didn't eat in the restaurant for dinner. They do have a small bar. We had a car and were directed to a specific garage which was fine. However, when I booked the hotel the site said it would be around 50 Euros/day and it was 70 Euros/day! My only real complaint is the WIFI was terrible which is frustrating when you are trying to research restaurants, tours, etc. Staff was fine, efficient but not overly friendly.

Let’s get two frequent complaints about this hotel out of the way first. Some have commented that it is very dated - it isn’t. Instead, we would describe it as traditional, quaint and very lovely in terms of its style, presentation and design. The only aspect that needs modernisation in our view is the shower which was certainly dated and barely adequate. The second most common complaint concerns the number of steps leading to the property. Breaking news - you cannot go anywhere in Positano without encountering many steps and/or a steep roadways and so if that presents a difficulty then the location may not be for you. The hotel provides a porter service to help with luggage upon arrival and departure. The terrace used for breakfast (and lunch/dinner) provides spectacular views as does the very large solarium. The breakfast offering was great but although the surroundings were lovely we found the dinner service somewhat overpriced and a bit ‘fussy’ for our tastes. Overall, a really love hotel in a great location.