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Sally L
Milton Keynes, United Kingdom

Lovely view and great views

4.0 of 5 bubblesReviewed 17 Oct 2023via mobile
The views from the Terrace and upper floors, along with the food and restaurant staff were excellent. Obviously most places on the Amalfi coast are on a steep hill to get such wonderful views and a few steps we were expecting but not 224 (no lift) so if you’re a bit older and have difficulty with a lot of steps you’d be best advised to think carefully. I don’t know what we’d have done without the exceptionally strong porter who carried our bags for us. Our room was nice enough in itself and the cleanliness was excellent however we did have an initial problem with getting hot water which was sorted quickly but it became clear that the shower sealant was inadequate and water streamed out all over the bathroom floor making it slippery and in need of a large amount of mopping up every time you took a shower. (The hot water seemed to be operated via the shower head not the normal controls so every day is a school day!) The hotel staff said sorry but clearly weren’t surprised. We were on the lower or lowest floor with just a window, the beautiful view being obscured by a large gas or oil cylinder on the roof of a property below. We were a tad disappointed and underwhelmed.
Would have given 5 stars for the terrace, views, food and restaurant staff but only 3 for the rest of our experience.
Date of stay: October 2023
Room Tip: Make sure you are fit enough to climb many steps and understand that the rooms on the lower floor...
Trip type: Travelled as a couple
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Arianna Esposito, Proprietario at Hotel Conca d'Oro Positano, responded to this review
Responded 18 Oct 2023
Dear Sally, we thank you for your beautiful dedication and for considering our facility a 5-star hotel.
What you saw from the room, but very far from it, is only an accumulation of water in case of drought, which unfortunately cannot be managed by the hotel as it is not our property. The standard room does not enjoy the same view as the higher room type category which are positioned on the highest floors.

Luckily we don't have any hot water problems.
The shower is a simple shower whose shower head can adjust the flow, if you inadvertently turn it closing it unfortunately the water does not come out, but just turn it towards the opposite side.
We would like you to come back and visit us soon, you will find some wonderful news.
See you soon
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 12 October 2023

This is our first time in Positano but we’re so happy we booked this hotel! The service is incredible, the staff is friendly and helpful, the rooms are beautiful and clean, and there’s a rooftop. The food at the restaurant is excellent and Rosario specifically made our first dinner wonderful. When we come back to Positano, we’ll definitely be staying here again!

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 895marissaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna Esposito, Proprietario at Hotel Conca d'Oro Positano, responded to this reviewResponded 14 October 2023

Dear Guest,
we thank you for your kind feedback ,we are very happy you appreciated your beautiful experience with us .
Rosario thank you you mentioned his passion in this job.
We wait for you next time with a immense pleasure.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2023

When I walked up those flight of stairs I thought I was in Heaven. When I checked in my room was ready and the receptionist took me up to my room and explained where everything was including the beautiful deck which I used for a morning. It was so peaceful up there. It was a pleasure to come back to the hotel after a long day of walking into town. The breakfast was perfect, a little of everything. My balcony was put to good use while I was there having a glass of wine overlooking beautiful Positano. I had a perfect Negroni after coming back from Town! The staff were all wonderful and kind and I am already missing you all and the Hotel.

Date of stay: September 2023
Trip type: Travelled solo
Thank IsAbelle F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna Esposito, Proprietario at Hotel Conca d'Oro Positano, responded to this reviewResponded 13 September 2023

Dear Isabelle,
many thanks for your beautiful feedback. We are very happy you enjoyed your stay with us.
We hope you can come back , we will wait for you with immense pleasure , we always do our best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2023 via mobile

Wonderful and beautiful hotelIt’s a 4 star hotel but the service is 5. Be weary, the only way in is up a flight of stairs, but the stay afterwards is totally worth it. They have a gratuity based service to bring your bags up from the entrance which we definitely needed. Even in our lowest priced suite with no balcony, we still had a wonderful view of the sea and a door to view the outside. The free breakfast with restaurant view is also a huge plus. I do wish the hot tub could be heated and stay open late night. I would likely stay here again if I came back.

Date of stay: August 2023
Trip type: Travelled as a couple
Thank Max H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna Esposito, Proprietario at Hotel Conca d'Oro Positano, responded to this reviewResponded 18 August 2023

Dear Max,
many thanks for your lovely feedback.
We are happy you enjoyed your stay with us .
We hope you can come back, we always our best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2023

There's one thing you'll have to accept coming to Positano is cost! Once you wrap your head around that you'll love everything Positano and Conca D'Oro have to offer. From the faultless breakfasts, views, service, rooms and air-conditioning - the hotel has history, but they are maintaining the charm and functionality in perfect balance.

Our room had a balcony and jacuzzi, which was lovely for an afternoon aperitivo and dip, and there is nothing like waking up and seeing all of Positano from your doors!

The rooms are standard in size, with some having larger bathrooms than others. The staff were focused, but polite. The bellboys running the suitcases up from the street deserve their tips! No way we were dragging bags up those stairs, as the hotel is right at the top of the hill!

All in all a great hotel to base yourself when exploring the Amalfi Coast!

Date of stay: July 2023
Trip type: Travelled as a couple
Thank Globalistajules
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna Esposito, Proprietario at Hotel Conca d'Oro Positano, responded to this reviewResponded 18 August 2023

Dear Guest,
we are happy you enjoyed your stay with us and you appreciated the hotel style and the service.
We try to do always our best to offer a pleasant stay to our guests.
The beauty of the place must be accompanied by excellent service and hospitality, and this is what we try to do with our guests.
We hope to see you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2023

We had a wonderful stay and a wonderful room. The view was exactly as described, and it was just perfect. The hotel staff went out of their way to answer questions by email and help us with all the details before we arrived. We loved the room and the view and dinner and everything was just amazing. Everyone we encountered there was lovely to interact with. We could not be happier with our experience there, and we can't wait to go back!

Room tip: Lots of stairs. Get ready. It's worth it.
Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Lindsay F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna Esposito, Proprietario at Hotel Conca d'Oro Positano, responded to this reviewResponded 18 August 2023

Dear Guest,
we thank you for you so beautiful feedback. We wait for you next time with an immense pleasure.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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