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Patrick M

Great views, wish I could say the same for the service!

Review of Hotel Montemare
4.0 of 5 bubblesReviewed 23 May 2024
Nice hotel, great views (but everything in Positano has great views). Unfortunately, service was not great. My wife and I wanted a drink at their restaurant (bar wasn't open yet) but we were told if we weren't eating we had to sit in the blazing sun. If I'm spending $1000/night I think some considerations could be made. Also, asked for a late check out and was told it was 150 euros per hour for late check out. Won't be back.
Date of stay: May 2024
Trip type: Travelled as a couple
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Reviews (389)
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All reviews il capitano a partial sea view room welcome drink highly recommend hotel the breakfast area amazing views our honeymoon restaurant staff amalfi coast main beach beautiful balcony mini bar four nights room was large amazing hotel stairs jacuzzi
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7 - 12 of 389 reviews
Reviewed 30 April 2024

outrageous behavior of staff, particulary a person called Katia. i was unlucky enough to have her as my contact when i wanted to make a reservation. She has no understanding of english (written and spoken) and most importantly of the concept of customer service and care. Impolite, unresponsive to questions, lazy.
I reserved a double deluxe room with sea view in July 2022 and was given one with partial sea view, only to know later that the difference in tarifs is huge! 2000€ for 5 nights, and the hotel is unwilling to reimburse me. just disgusting behavior even in the way she replied to the question. she is obviously uneducated and ignorant. what is worse is that no other decent person from the hotel staff replied or took over the matter even though the email adress is generic if the client wanted to ask questions.
well i guess they are a long long way from the concept of customer service we are used to in France, the Middle east and the Gulf.
STAY AWAY!

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MarianneHN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2024

I did a huge amount of research for picking the right Hotel for part of our stay travelling through the coast of Italy.
Staff super friendly, bedrooms perfect, little extra with happy hour wine tasting was a lovely little touch. You wont be disappointed. Restaurant is one of the most sought after spots so it's a major plus that this was our Hotel Restaurant. The Views were breath taking. Thanks for a amazing stay.

Date of stay: July 2023
Trip type: Travelled as a couple
Thank lauramH2849IS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2023

This hotel is breathtaking and the views are spectacular. The staff are kind and attentive. The rooms are stunning with private outdoor space. The breakfast is so good, a true highlight. They also give a good night gift every night - what a sweet touch.

Staying in Positano as our headquarters for traveling around the Amalfi Coast, was perfect. Hotel Montemare is a great location - not too low to the coast where it's crowded, but not too high up where you're far away from everything.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Allison K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2023 via mobile

Wonderful Experience - the service was incredible and amenities are all you expect. Yes, it’s expensive, but so worth it. We enjoyed the breakfast every mornin and cocktail hour every evening before dinner. Highly recommend! Great location in the heart of Positano.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Codyz404
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 July 2023 via mobile

We stayed here for 4 nights in an ocean view room. The room was very clean and had everything we could ask for. The view was absolutely amazing over the coast line with a small balcony to enjoy it. Breakfast each day was lovely with great coffee! So much to choose from & enjoyed from the terrace. The position was perfect, easy access to the beach, cafes and restaurants. The staff were all lovely & very helpful. A great family run hotel. We would definitely stay here again.

Date of stay: July 2023
Trip type: Travelled as a couple
Thank TrippingAround2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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