We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“As good as always”
Review of Hotel Cristallo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Cristallo
Ranked #42 of 291 Hotels in Riccione
Certificate of Excellence
Reviewed 8 January 2016 via mobile

I've been in this hotel other times and knowing how good it is I booked one night again. I has been in the occasion of the January hiphop event that is held here every year.
Cristallo is right in the centre of town , two minutes walk from Palazzo dei Congressi, so very convenient for my purpose. It's also very pleasant to stay there for the spacious rooms,with lots of light flooding in, for the common spaces and the wide breakfast room. Breakfast is included in the price I paid for the double room 80€ for one night. Lots of nice fresh cakes to eat with cappuccino, hot chocolate, tea and coffee, and of course some savouries, yogurt, fresh fruit.
This is exactly the picture I draw from previous stay, because this time I didn't spend the night there! Although had breakfast there.
Simply because when I arrived I've been told that a problem occurred with the window which got stuck on the open mode and they had to temporarily put some tape to keep it shut.
Unfortunately it was their last room I booked.
But they promptly offered me an alternative only a couple of hundred meters away. One whole apartment which they usually rent for a week, but would let me have it for one night at the same price of the hotel. The residence I was relocated to is called Smeraldo and it's really excellent. A wide modern and clean apartment, where five people could easily stay,also preparing meals, being there a fully equipped kitchenette.
So I was totally satisfied. The staff has being very helpful , kind and professional.
I'll surely be back to Cristallo any time I'm in Riccione.

Stayed: January 2016, travelled as a couple
Thank Paola182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura L, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this reviewResponded 26 January 2016

Kindest Paola,

first of all, thank you so much for taking time to write this lovely review, rich in details.
We regret that there have been problems with the room, but we are glad that you liked the solution we find out.
We are pleased to have met every expectation and we thank you for the kind words that you spent about the services offered. It is always a pleasure to host you at the Hotel Cristallo, so we hope to see you soon in Riccione.
Until then, the entire team sends you his best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (496)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 496 reviews

Reviewed 8 October 2015

房間很明亮, 乾淨及舒適, 開窗就可以看到海灘, 服務人員很好也很熱心, 他們會提供任何您想知道關於當地的訊息. 早餐及晚餐都非常好吃. 唯一的問題是網路, 因為我住高樓層, 收訊不太好, 加上當天的住客很多同時在使用, 因此造成網路速度很慢, 我建議可以訂矮樓層的房間, 但就會看不到海灘的景色. 飯店走路到海灘不到10分鐘, 非常近,夏天可以來享受陽光浴, 非常棒. 對我來說, 這間飯店很舒適, 我非常推薦.

The room is bright, clean and cozy, all staff was very very nice, they provided lots of information everything what we want. breakfast and buffet is good in the hotel restaurant. Only one problem for Wifi, the speed was slowly because we stayed in high floor and many people using at the same time, if you want to have speed wifi, we suggestion you book the lower floor. Also, the hotel just a walking distance to the beach, you could have a sunbath in summer time. Again, this hotel is comfortable for us, we will recommend to our friend if they would like to visit the Riccione.

Room Tip: Low floor will be suitable if you would like to have high speed wifi, the room is brightly, clean an...
See more room tips
  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dc143143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura L, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this reviewResponded 13 October 2015

Dearest Guest,
we are really happy to read a such beautiful reaview and we kindly thank you for the words addressed to our services. We apologize for the slow wi fi, as you specify, in the rooms on top floor sometimes happens to be a little slow. Next time, if you'll be back to the Hotel Cristallo, we will try to assign you a room at the first floor in order to make perfect your stay.
Thank you again and have a nice time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2015

This hotel is located just near to the nice Riccione Beach. In front of the hotel is the famous street where you can buy anything!!! The night life went till 1.00 am and you can find so many good restaurants,. pizzerias and coffee shops!!!

Room Tip: Best sea view, Just in front of the main shopping street!!!
See more room tips
  • Stayed: August 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank KiranArjun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura L, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this reviewResponded 7 September 2015

We really appreciateyour review and your visit. We are very happy to know that you coul enjoy the nice city of Riccione and the nice restaurants, pizzerias, shops...over there...
It would we great to host you again and we are already waiting for you.
Kindest Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2015

Nice location very close to viale Ceccarini, the hotel is not a 4 stars at all.
I recommend to have breakfast outside, it is very poor with cheap food.
The staff is very kind, always there to help you

  • Stayed: July 2015, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Donato C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura L, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this reviewResponded 13 July 2015

Thank you for sharing with us your opinion about the Hotel Cristallo.
We are sorry that your judgment is not entirely positive, in particular we regret that our breakfast has not fully satisfied your personal taste. In any case, we are happy that you enjoyed our friendly and qualified team.
We will try to improve ourselves in order to please all our Guests
Kindest Regards from Riccione.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014 via mobile

Our stay at the hotel was perfect. Warm reception, professional service, convenient location and amazing food. The hotel standards well exceeded our expectation. We felt very welcomed and the June deal was definitely good value for money. I would have no hesitation in recommending the hotel. Thanks

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Diego G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this reviewResponded 11 July 2014

We are so happy to read your kind words following your stay with us at the Cristallo Hotel. and that you enjoyed the service. We are also so proud to know that "the hotel standards well exceeded your expectation"! I have passed on your kind words to our brilliant team and we hope you will come back to stay with us soon.
Best wishes from Riccione!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Riccione hotels
0.3 km away
Atlantic Hotel Riccione
Atlantic Hotel Riccione
#13 of 291 in Riccione
2,003 reviews
0.3 km away
Hotel Mediterraneo
Hotel Mediterraneo
#41 of 291 in Riccione
1,121 reviews
0.4 km away
Nautico Hotel
Nautico Hotel
#21 of 291 in Riccione
594 reviews
Show Prices
Show Prices
Show Prices
2.9 km away
Noha Residence Hotel
Noha Residence Hotel
#173 of 291 in Riccione
132 reviews
0.3 km away
Hotel Lungomare
Hotel Lungomare
#50 of 291 in Riccione
620 reviews
0.1 km away
Lunariccione Hotel
Lunariccione Hotel
#25 of 291 in Riccione
591 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Cristallo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cristallo

Address: Viale Dante Alighieri 34, 47838 Riccione, Italy
Region: Italy > Emilia-Romagna > Province of Rimini > Riccione
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #42 of 291 Hotels in Riccione
Price Range: $129 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristallo 4*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with ACCOR and Hotels.com so you can book your Hotel Cristallo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing