I know this hotel is only a 3 star and in ski resort so possibly deserves the benefit of the doubt but it really was average at best. That said we had a fantastic weeks' skiing thanks to the bucket loads of snow we had and just generally Sauze being such a fantastic resort. Brilliantly linked to other ski areas.. anyway - the hotel is what I am reviewing.
So - on arrival we got checked in, there was an odd smell in the lobby and the room smelt slightly of drains so not a great start but that went pretty quickly. Staff weren't particularly friendly other than the servers in the dining room who were lovely. Room had a little balcony, bathroom was nice and large but tiny shower. No bath, which really is needed after a days skiing. Hairdryer (wall one) and plenty of storage but no tea and coffee making facilities (a bit of a European thing) and when we did have a pot of tea one afternoon when returning from the slopes we were charged for it which I thought was a bit steep. Hotel is a 10 min walk from town, we left our skis and boots at the rental place in town so some days we walked back. Gigi is on hand though for trips otherwise but watch his dinner time if you are out on Apres! Breakfast was ok but the 'hot' water for tea was never really hot enough. Orange juice one day they had clearly forgotten to re-juice it. That said mini baguettes were fresh, bread for the toastie machine however was dry. Cereal and yoghurt but def could have done with an egg.
Dinner was good for filling you up, was ok, not amazing... if you have experienced really good Italian food you will know what I mean but some of it was delicious. It was just a bit hit and miss. We ate out a few nights which worked well. Wine was good value at the hotel €9 a bottle for house and it was good. When we settled our bill and checked out I found the reception lady quite rude when we queried the bill and she had made an error. Also we got locked out of our room on a number of occasions due to the key not working, this was irritating, as was the toilet that kept refilling. Other than that a great week, would definitely return to Sauze but not to this hotel. Stayed in La Torre 4 years ago and this is in another league so would pay the extra next time. I hope this is useful.
- Official Description (provided by the hotel):
- Hotel of new construction in the area of Grand Villard, is located about 900 meters from the center of the village. Completely surrounded by greenery in panoramic position, overlooking the entire valley. It offers 40 rooms furnished in alpine style, all with private bathrooms, some are equipped for wheelchair users. A small wellness area with sauna and jacuzzi awaits the customer who wants to relax in a serene atmosphere. During the winter season offers its own shuttle service to/from the slopes. Free outdoor parking. ... more less
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