We made our reservation minutes before arriving to the hotel as we were on a road trip. The lady from reception was waiting for us with a smile and with kindness did everything she could to upgrade our room so we could have a comfy double bed instead of two beds stuck together. We ended up with a room with great views and all the amenities one could ask for. Could not recommend this hotel any further.

I have mainly good experience from a 4-days stay out of the season. There were very few visitors in the hotel apart of our tourist group so it was very quiet and calm.
The hotel is located on a hill about 2 km from Sanremo centre, 1/3 of the route rather steep pedestrian path, so without a car you have to be a bit sport-oriented person, if you are not staying only in the hotel garden and restaurant. The possibility to use free shuttle till 6 pm is a good idea; I have not used it because of our touristic programme.
The rooms are clean and well kept. The normal rooms are a bit basic. I stayed in a superior room - rather specific apartment with small bathroom and 3 rooms: a small hall with sofa and two armchairs, a bedroom with double bed, an L-shaped room with sofa, two armchairs and jakuzzi. The first 2 rooms had only internal windows; the third one – with jakuzzi - had windows all over the wall, covered with curtains, as it was just above the parking.
The breakfast was not too diverse; no hot buffet at least out of the season. We had also group dinners – normal Italian food, good desserts.

We have stayed at the Nyala suite a few times now and we have never been disappointed. We have always been given a warm welcome and a great room with a balcony and an amazing sea view. A big 'Thank You' to Marcello for his excellent professionalism. Looking forward to returning.