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Traveller rating
1,293
366
67
21
4
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All reviews sky bar sea view beautiful hotel fifth floor amalfi coast amazing views private beach garden area watch the sunset pool side nice pool arturo pina wedding balcony shuttle vesuvius
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4 - 9 of 1,751 reviews
Reviewed 20 September 2021 via mobile

We have had a truly wonderful honeymoon at the Hotel Mediterraneo Sorrento. The hotel is beautifully decorated, our room with a terrace overlooking Sorrento bay was something special, very spacious and clean. The staff went above and beyond to make our stay pleasurable, very helpful and friendly. A visit to the sky bar is a must and breakfasts on the terrace are the perfect way to start the day. Quick and easy shuttle transfers to sorrento, even though its a pleasant walk of 20mins its nice to have that option. The hotel arranged covid tests for departure at the hotel free of charge to guests which was a nice extra that we didnt need to worry about. Overall an amazing stay and would highly recommend.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Heatheracooke
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 September 2021 via mobile

We had a fantastic five night stay at Hotel Mediterraneo. Everything was five star including the facilities, location and setting. The service from the staff was exceptional in particular Aniello and Pina at reception, Salvatore and Luigi at breakfast. The boat trip to Capri was a very enjoyable and memorable day out. Marco left no stone unturned to make sure we had a great time.

Date of stay: September 2021
Trip type: Travelled with family
Thank Resort34010218025
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 August 2021

Loved Pina and Aniello - they absolutely made our stay!

The beach is fun and the elevator to get there is interesting (want to keep the surprise). The only challenge is that the hotel only has room for 10 ppl at a time so you may have a little issue during busy times.

Get the balcony! Worth it for the view and just sitting out there in mornings and evenings.

Opportunities:
The spa wasn't great. Massage was just so-so as she didn't introduce herself, ask questions or adjust when I asked for more pressure. For the money, I would go somewhere else and get two.

I love a soft pillow and there wasn't one. Luckily I brought my own but heads up if you are expecting luxury soft bed + pillows. Not the case

Room tip: get a balcony - we sat outside all of the time.
Date of stay: August 2021
    • Value
    • Location
    • Service
1  Thank MN_Traveler_3333
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
pietro monti, Marketing at Hotel Mediterraneo Sorrento, responded to this reviewResponded 27 August 2021

Dear valued guest,

thank you for staying at Mediterraneo and for sharing your opinion on TA; we care a lot about our guests feedback and we try to improve our services according to it.
We are glad you enjoyed your stay at Mediterraneo. We are sorry you did not like the quality of our pillows. In all our rooms we provide 2 different kind of pillows, both of them 100% hypoallergenic: one softer and one harder, to try to accommodate everyone ; also we do have some extra softer pillows on request avaialble so, please next time just ask for it!
We are also sorry that you did not like your treatment at the spa; usually they are appriciated by our guests but it is possible that someone does not like them of course; in italy we normally do less pressure so i understand you did not like it at all; if you had told us you had this this inconvenience we would have been happy to offer you another massage as a replacement becouse for us it is important to keep guests satisfied as long as it is possible. We hope to welcome you back vry soon to gain the missing score! Please remember that repeaters guests receive a promocode to book discounted rates and always have a special treatment.

thank you
best regards
Pietro Monti

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2021

The hotel provides an extra-ordinary service appropriate to 5 star hotel and everything there is in line with this level of standard. It also has a great terrace at the top. The standard rooms are a bit small - the only, small, minus.

Date of stay: August 2021
    • Sleep Quality
    • Rooms
    • Service
Thank ElPassoPL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2021

A beautiful hotel, fantastic pool, restaurant and sky bar, with outstanding staff who were always happy to go out of their way to assist us. We will definitely return to this little corner of paradise. Thank you for making our holiday so memorable.

Date of stay: August 2021
    • Value
    • Sleep Quality
    • Service
Thank LJ45deg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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