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All reviewsgreat hotelaosta valleyspa packagefront desk staffother hotelslarge roomoverlooking the mountainsspa accesscats and dogsstayed for nightsrental carbaconthe wi fimodern designcommon areasnice breakfastluxury hotel
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Reviewed 10 November 2015

The location is beautiful, the spa was fantastic, especially after 8pm when everyone left and we stayed alone until 10pm enjoying all the facility.
In general, the service was not as good as expected, they seemed overloaded sometimes or not really experienced. In this sense, not worthy the price.

  • Stayed: November 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank a b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded 11 November 2015

Thank you for leaving us your feedback following your recent stay with us.
We are pleased you liked the location and the spa although we were hugely disappointed to note that our service didn't live up to your expectations. We work hard to make each and every guest's stay special at Parc Hôtel Billia.
We have been honoured to receive many comments from guests about the friendliness and genuine warmth of every member of our team and we are sorry to note you did not have this same impression on this occasion.
Once again, thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2015

My girlfriend and I stayed already several times in Aosta valley and in Parc Hotel Billia in particular. We love to come to Aosta valley for the great hiking opportunities, sightseeing and of course fantastic food.
Whenever we can, we try to stay at Parc Hotel Billia. This is one of the best hotels i have been to. The rooms are very modern, clean, and quiet. The breakfast is GREAT! The staff is very friendly and accommodating. The hotel is located in the center of Saint Vincent.
Some great additional perks include free parking, free wifi, and free casino vouchers. Casino vouchers are a great way to enjoy the casino!
Finally, during our last stay we opted for a room deal that had a SPA access. And the SPA is great! It is not extremely big, like public SPAs, but quite a decent size. It includes various saunas, pools, hydro massages, etc. All very modern and relaxing. A great touch is also complimentary bottled water, herbal/fruit teas, and dried fruits at the relaxation area.
Around there are many medieval castles to visit and great restaurants. Twice we had a menu at the casino restaurant as well, and it was always a good experience.
We will come again!

Room Tip: all rooms we had so far were modern and quiet. SPA is worth a visit
  • Stayed: October 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded 11 November 2015

Dear George,
thank you for leaving us your kind feedback on TripAdvisor, your accurate description summed up all the benefits that our hôtel has to offer, we are so grateful for this.
We look forward to welcoming you to the Parc Hôtel Billia again soon and we remind you that if you book directly from our web site you will receive the best rates and deals available.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2015

beautiful hotel, great service, great food, the design of the hotel is the most beautiful I have seen in the last years all around the world ! I definitely return to this hotel once I am in this location !!!

  • Stayed: October 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 830ruthyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded 30 October 2015

Dear Guest,
We are pleased to read your positive comments regarding the design of our Hôtel.
We look forward to welcoming you to the Parc Hôtel Billia again soon and we remind you that if you book directly from our web site you will receive the best rates and deals available.
Once again, thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2015

This place is one of a kind. A pure example of professional people giving the very best. Everything was very well taking care of. Particularly the restauration part. We had a fantastic dinner in an exceptionally beautiful dining room and one of the best breakfasts ever in another superbly decoration room full of windows and light. I adored it and will definitely travel back to this place!

  • Stayed: March 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jehanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded 23 October 2015

Dear Jeahanne,
thank you for your kind note on TripAdvisor. We are pleased to read your positive comments regarding our staff and our Restaurant.
We look forward to welcoming you to the Parc Hôtel Billia again soon and we remind you that if you book directly from our web site you will receive the best rates and deals available.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2015 via mobile

Had a bit of an issue with my booking through booking.com whose website doesn't make it clear that to use gym facilities costs €39 a day, so bare that in mind.

However, I can't fault the hotel, the staff are wonderful and accommodating and it really is gorgeous here. Beautiful views and room. Great breakfast and big comfy beds. Had a stellar Negroni in the bar last night. 5 stars.

Stayed: October 2015, travelled as a couple
Thank Lex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded 23 October 2015

We were delighted to read your comments on Tripadvisor and were very happy to read that you enjoyed our Negroni.
We remind you that if you book directly from our web site you will receive the best rates and deals available.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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