Even before we arrived at the hotel we were already impressed by the quality of their service. We had booked online a range of accommodation for our fortnight travelling around Sicily but we messed up the dates somehow and the day before we were due to take the hydrofoil to Stromboli we realised that we had booked the wrong two days. It would mean that we would arrive on the island and have nowhere to stay.
We rang the hotel and they were excellent. They told us not to worry and that they would make sure that we would be accommodated. They advanced the booking at no extra charge. Brilliant!
So as we arrived we were relieved that we had somewhere to stay (the hotel sent an electric cart to meet us at the port) and when we saw the room we were delighted. Lovely fresh decor, a balcony overlooking the sea, plenty of space as well as a great location near the centre of the town. It exceeded our expectations in every way.h
All the staff we met, without exception, were cheerful and friendly. The breakfasts were fresh with plenty of choice including fruits, cereals, yoghurt so, pastries etc. We couldn't fault the quality of service at all. On the second night of our stay we climbed the volcano and the hotel proved to be ideally situated for such a trip.
Although fairly close to the mainland, it is important to remember how much more difficult it is on such an island to provide basic services. Whilst we were there the ship bringing fresh water was pumping it's cargo on to shore. The Sirenetta Park operates in such an efficient way that you forget the extra challenges that they have. In addition the polis large and clean with plenty of loungers to crash out on. Great place!
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- Also Known As:
- La Sirenetta Park Hotel