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“In house burglary of travellers luggage”

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Ibis Lille Roubaix Centre
Ranked #3 of 6 Hotels in Roubaix
Reviewed 6 September 2014

We stayed at the hotel on 29 th August 2014 at the hotel.
As per hotel CCTV footage an in house guest entered our room 520 and stole all our luggage.
Police complaint was written and hotel promised to reclaim the lost stuff through insurance.
Now it does not even acknowledge e mail despite Police Complaint .

We want our stuff back or Money reimbursed.

Theft was done and hotel staff is fully responsible for it.

Room Tip: Never stay at IBIS hotels. They cheat international travellers.
See more room tips
  • Stayed: August 2014, travelled with family
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1  Thank Travel2014491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 210 reviews

Reviewed 30 June 2014

We opted to stay here as it was much less expensive than staying in central Lille. As Ibis hotels go this one is old, a bit grotty and desperately in need of refurbishment. The foyer and restaurant didn't strike me as the cleanest and there was a bit of a lingering smell. My room was clean and basic as you would expect from an Ibis, but there was mold in the bathroom and the fixtures and fittings were quite tired. The worst problem was the noise from the street outside - it was terrible. My advice would be to stay elsewhere.

  • Stayed: June 2014, travelled with family
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Thank declanjhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

A larger than average room compared to other Ibis's we have stayed in.
The room was very clean, bright,modern and comfortable.
Excellent value for money.
Secure parking.
Free Wifi.
A nice buffet continental breakfast.
A pleasant bar area but with limited choice of beers.
In a very un inspiring part of the town, but close to what looked like a good shopping centre, however it was closed as we were there on Sunday. In fact everthing around there was closed on Sunday except for one bar/restaurant in walking distance.

  • Stayed: April 2014, travelled as a couple
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Thank Mrs_J_S-1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Accorhotels.com
Thank the555traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 June 2013

Nice hotel, great location near the town centre and shops, 150 meters from the tram and also the metro to Lille.

Rooms are usual tiny Ibis rooms but perfectly functional and they have changed the beds to something very comfortable (Ibis use to have beds that were like being on the floor). Nice flat-screen TV includes English language channels.

Bathroom in our room was very tired with damp marks round the bath which has plastic strips stuck on to seal the gap (not very effective or pleasant to the eye).

Have stayed here a few times and this time there were dozens of kids for a football tournament, loads of noise, banging of doors and being pushed aside to enter the lift. It might have been smarter if others had been allocated to a different floor/s.

Breakfast at €9 is not great value for a buffet.

  • Stayed: June 2013, travelled as a couple
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Thank GAMA-a1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Lille Roubaix Centre

Address: 37 boulevard du General Leclerc, 59100 Roubaix, France
Phone Number:
Region: France > Hauts-de-France > Nord > Roubaix
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Roubaix
Price Range: $93 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Lille Roubaix Centre 3*
Number of rooms: 94
Official Description (provided by the hotel):
The Ibis Lille Roubaix Centre hotel is located in the centre of Roubaix, 50 m from the tram line, across from the McArthur Glen designer outlet centre and 800 m from La Piscine museum. Book one of our 90 rooms with WiFi internet including 3 rooms for guests with limited mobility. A restaurant, bar, 24 hour snack service and pay parking are also available. Pets allowed. Part of the greater Lille metropolitan area, Roubaix enjoys easy access to the centre of Lille and its airport. ... more   less 
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