We stayed at the hotel on 29 th August 2014 at the hotel.
As per hotel CCTV footage an in house guest entered our room 520 and stole all our luggage.
Police complaint was written and hotel promised to reclaim the lost stuff through insurance.
Now it does not even acknowledge e mail despite Police Complaint .
We want our stuff back or Money reimbursed.
Theft was done and hotel staff is fully responsible for it.
- Official Description (provided by the hotel):
- The Ibis Lille Roubaix Centre hotel is located in the centre of Roubaix, 50 m from the tram line, across from the McArthur Glen designer outlet centre and 800 m from La Piscine museum. Book one of our 90 rooms with WiFi internet including 3 rooms for guests with limited mobility. A restaurant, bar, 24 hour snack service and pay parking are also available. Pets allowed. Part of the greater Lille metropolitan area, Roubaix enjoys easy access to the centre of Lille and its airport. ... more less
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