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1 - 6 of 430 reviews
Reviewed 22 July 2021 via mobile

WATCH OUT
They are two nightclubs around the hotel. If you are aware those are at 1. Just right under your room 2. At 50 m from the hotel (open air nightclub) and that you will not sleep until it closes (5am) then you’re good to go ;)
We booked the room mid-June. Guess what, the hotel informed us 1 day prior our check in: ‘’FYI nightclubs are under your room, hope that’s ok’’
…. Taking into consideration that the cancellation policy is 48 hours prior arrival (24 left at that time) and Cassis during high season we were left with no option

PARKING
No parking available even though we called the hotel prior arrival to ask if we could park the car close to the entrance in order to deposit our luggage. They informed us that there is indeed a spot where we could stop. We arrived, it was occupied by cars that did not even belong to the hotel, neither clients. We managed (ourselves) to find a solution as none of the employees seemed to care about us.
We wanted to use those a couple of minutes later and kindly asked the reception if that was an option. The answer : no, it’s occupied. We arrived (by foot)… all spaces were free.

ROOM
The room was ok if not taking into consideration that:
- the shower was broken/leaking, therefore flooded the bathroom
- Mould all around it
- Could not use the TV
- WiFi was N/A

BREAKFAST
If you like ‘industrials ‘madeleine’’ and cookies, that’s literally what you will eat with: eggs, bread, jam. They tell you it’s ‘’offered’’… no way it’s included. Just for them saying it’s offered it’s easier so that we can’t deduct anything from the grand total.

STAFF
Not friendly and welcoming at all.
We complained about the nightclub and the trainee was working. She informed us that she is not able to proceed with a reduction bc of her title. Ok. BUT one of her colleague was walking around, heard the whole discussion and did not even 1. Helped her out facing disappointed clients 2. Tried to manage our complaints.
BUT very quick answering emails … guess it’s easier for them being cow***

Euro 282 -> grand total for 2 nights. We would never go back and better choose hotels in future

Date of stay: June 2021
Trip type: Travelled with friends
Thank Road43413348879
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 July 2020 via mobile

Ants. So many ants. and other kinds of bugs. Noise directly outside until 3 am. Bathroom meh. Bed and air conditioner are positives but the aforementioned make them difficult to enjoy. Just spring for the nicer hotel.

Date of stay: July 2020
Trip type: Travelled solo
2  Thank lauragomez4242
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 February 2020

This hotel was okay.... Until midnight when the disco started.

Our room (111) is right above the disco. It's as if you are in the club yourself.
We asked kindly if it was possible to be moved to a different room and the guy just laughed at us. The hotel isn't fully booked at this time.

They know this is a problem and should only rent this room with a warning during the weekend.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Jonavan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 February 2020 via mobile

This is one of the worst hotels I've stayed at.

When we arrived, we were told there was no parking. This was one of the main reasons we booked this place was because it stated there was parking. Nope. Closest parking is 2€ / hour.

However, no parking was not the end of the world. But the nightclub next door was. Unbelievably loud music all night - literally felt like it was in the next room. We got absolutely no sleep, and when we asked if we could be moved room, the man at the desk laughed at us.

Avoid this hotel at all costs - not worth it!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank hotdogsushi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 September 2019

For a 2 star hotel, we found Hotel Cassitel to be delightful. The rooms are fresh and clean and the bed is comfortable. There are coffee and tea making facilities in the room and our room had a small balcony where we enjoyed sitting and watching the sun go down. The location is perfect and the price good value for money. The front desk was very helpful. We went out for breakfast rather than eating in the hotel. So many places close by. We could not get parking at the hotel but there is public parking close, maybe 5 min walk. Will stay here next time we come to Cassis.

Room tip: We were in 117 and took a slight upgrade.
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
2  Thank Deborah H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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