We had booked this hotel as a luxury break after our four day hike through the national park de la Vanoise. Specifically because it has a spa, so we could have some rest and recover from the long hike.
We were warmly welcomed with drinks, and our room was ready very early (per request). Even though I'm not a real dog person, it was very impressed by the lovely Saint Bernard dog. He was so sweet, and you can tell the owners take good care of him and probably wash him very often because he didn't smell at all.
There were two major disappointments: the tiny room and the fact that the swimming pool and jacuzzi were out of order.
For a 5 star hotel, calling itself Suites de Nevada, I would've never expected such a tiny tiny tiny room. It had room for a bed, and not even a proper bathroom. There was no bathtub. There was no door to the bathroom. It is kind of crammed into the hallway.
There was no balcony at all. In fact there was a huge terrace (gigantic), but this was for the adjoining room. Upon checking the different rooms and the fire plan, it turns out the neigbouring room is a large suite and our room is a tiny bedroom. They share a common door to the hallway.
I should've payed more attention to this when I booked, and I probably would've payed extra for the much bigger suite room, because that is what we expected. So I blame myself for this. Still I have never stayed at a 5 star property that has tiny cramped rooms without bathtubs and proper bathrooms.
If you're staying here, make sure for opt for the bigger rooms!
That the swimming pool and jacuzzi were out of order due to technical reasons, was a major disappointment because they were the reason for booking this hotel. There was a laminated out of order sign, which made it seem like it is out of order more often.The sauna and steam bath were open and we enjoyed them, but they were a little weird as well. You had to wear swimwear (instead of being naked as usual in a sauna), but as the elevator opens right into the spa on the lobby level this is probably for the better. People going to the lobby can look into the spa. There is only one shower and there is just one chair. We were wondering how or where you're supposed to sit and relax in between sauna rounds.
Breakfast was excellent with lots of options, fresh breads, cakes, meats, cheeses and eggs to order.
Service and staff were professional and very friendly. Turndown service was appreciated. Wifi was very very slow, so we reverted to our 4G phones. The hotel was very kind and helpful in letting us cancelling our second night. Therefore I'll still give 4 stars.
Compared to the other hotel we stayed at in Tignes that cost half as much, but had a better and larger room this was a disappointment to us. I'm sure that if you stay in a proper suite in this hotel, you'll probably feel like you're getting your 5 stars value. The hotel itself, the service, the people, the food, the cleanliness are all excellent.
- Official Description (provided by the hotel):
- Built in 2008, the hotel Les Suites du Nevada - Maison Bouvier is the first 5* hotel located in Tignes. Passionnated by cooking that he likes to describe as "natural", the Chef Jean-Michel Bouvier liked this place since the first time he saw it. Today, all the Maison Bouvier team is managing this hotel, caring about their guests. Distance to Nearest Ski Lift or Piste: 300m ... more less
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