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“Top Restaurant for fine dining”
Review of Gutshof Itterbach

Gutshof Itterbach
Ranked #10 of 42 Restaurants in Willingen
Cuisines: German, Mediterranean
Restaurant details
Reviewed 28 January 2017

We have been there with a couple. The restaurants has two menus only. A month menu and a special gourmet menu. We did the months one. It was excellent.
The staff is nice and friendly, The atmosphere in the restaurant is very nice between formal and informal.
There are only two reasons why I don't give this restaurant five stars.
First; The portions are small, especially the main dish can be doubled. The restaurant is in a sports environment. So one can expect that the guests have a good appetite.
Second: because of the excellent quality we wanted to come back another day. But because of the limited menu we opted not do do. Two days the same, even if it is delicious? No.

    • Value
    • Service
    • Food
Thank tripZeist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 24 reviews

Reviewed 29 March 2016

Never thought I would say this, but after "eating" in this restaurant I longed for the buffet in our all-inclusive hotel.

First of all, I have to say that this restaurant looks absolutely amazing and gives a very traditional, warm and typical feeling (while being built only 14 years ago). Also, after entering and seeing the "Recommended by Michelin" I went in with high expectations together with my family.

As a group of 18 persons we had some requests concerning food even though it was a fixed menu: Two persons do not eat meat - These two received an appalling amount of Sweet potato and Carrot puree as a substitute, nothing more. And second, our children could choose between Schnitzel with fries or Spaghetti - The kids aged between 4 - 12 years old received incredibly small portions and were still hungry. We decided to order additional orders, but after 15 minutes we were told it would take another 20 minutes to have this ready. We cancelled.

Finally, as part of the main dish two of our guests found bugs in their cauliflower and after the fact we informed this to the sommelier he actually went to "discuss" that this was impossible because the vegetables were frozen (REMEMBER RECOMMENDED BY MICHELIN)!! However, after taking the plates to the kitchen he could see that actually there were bugs in it.

In the end nobody was satisfied, they tries to solve the situation with free coffee, a free bottle of wine and desserts for the kids, but it could not take away our complete disappointment after my father's 75 years birthday dinner.

    • Value
    • Service
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Thank mjhvanrossum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GutshofItterbach, Manager at Gutshof Itterbach, responded to this reviewResponded 1 April 2016

Dear guest,
Thank you very much for your rating on Tripadvisor. We apologize for the inconvenience caused and we are very sorry that your dinner at our Gutshof Itterbach was more than disappointing for you. We take your rating and your complaint, especially with regards to the found bugs in the vegetables, very serious. A mistake which can simply not be allowed to happen. Therefore we got in contact with our food supplier and discussed the matter with them. However it is very difficult to find the reasons for this inconvenience you experienced. We and our suppliers make sure that such mistakes will never happen again. We claim the Gutshof Itterbach as a Gourmet restaurant with high standards and expectations in service, food and kitchen with continuous improvement. After consultation with our service team they really tried to solve the situation but we understand that it was too late to resolve the situation completely. Once again we would like to apologize for all the inconvenience.
Best regards from Willingen,
Sauerland Stern Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2017
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Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017
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    • Value
    • Service
    • Food
Thank Walter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017
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Thank horstmanngahlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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