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“great hotel and fine service”

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Wyndham Garden Bad Malente Dieksee
Ranked #1 of 6 Hotels in Bad Malente
Reviewed 17 October 2015

We was 3 people 2 adult and our son 11 years old from Thursday to Friday
We got room 70 a big family room with a sea view including half pension for 156 Euros per night
The evening dinner was a nice buffet with meet, fish and a lot of different great food
The morning breakfast was a huge buffet as well with everything you neded
The hotel has also pool and spa ( cold water), sauna ( Men and Women together some naked so be prepared for this experience)

Room Tip: Book parking since the parking space is limited and room 70 is a great room
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  • Stayed: October 2015, travelled with family
    • Service
Thank john a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 140 reviews

Reviewed 18 August 2015

The hotel was booked at booking.com. The room was not what we wanted originally, but it was accepted because of the well-equipped listing at booking.
The description was a family room with sea view, game console, DVD-player, water kettle among other things. There was also, according to the description, a lounge area with sofa and cable-tv.

When we arrived it was discovered that the parking opportunities were very poor. The clerk excused it with "We do not have to facilitate parking for our guests."

The room was not equipped as the description, and the clerk once again was acting out and making poor excuses like "It is not our fault what booking.com put on their website" etc.

In our company was one person with disability included. We asked for a parking space in front of the entrance. This space was put up with a sign visible when we left in the morning. When we got back in the afternoon the sign was torn away and another car parked there. The clerk once again acted out "I do not know anything about it"

The hotel is poorly isolated and other guests did disturb us during nighttime on more than one night.

As a friendly gesture from the hotel the room fee was reduced when we checked out. Despite this, we will never again book here.

  • Stayed: August 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank matzpalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2015

We had a very pleasant weekend with a couple of friends and the hotel and its surroundings added to it.

Although part of the hotel is a bit worn the rooms are good with a very nice view over the lake, and the restaurant looks newly renovated. The buffé served the first evening was roughtl OK but the alacarte ordered the next evening was very good.

The SPA and pool area is spaceous but some details need touching up. And the large pool was unheated, I guess the heater was broken, so it was too cool for swimming in. (Although perfect after the sauna.)

The woods and hiking paths surrounding the hotel treated us to a very nice one hour walk next to the lake, and with some mild climbing.

I would gladly come here again.

  • Stayed: November 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank Mathias A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

You pay €20 extra to get sea view. My advice is to bring your own dynamite to remove trees that covers the entire view.

You expect a room to be ready at check in time, but might be severely disappointed as we were. They told us that our rooms would be ready in 30 minutes and an hour later it would be ready in 10 minutes? They didn't do anything to remedy the situation. At the very least invite us to enjoy the spa in the mean time or put in an extra effort to clean a specific room. Just do something, don't meet us with your blank inocent looking eyes.

You might expect the promised fruit bowl when you finally get into the room, but instead you find a notice "With our compliments"? Free air with your compliments? Or what? We would please have liked some fruits with your compliments. Well we got them at dinner-time, when they weren't really relevant anymore.

At the morning buffet you might be interrogated by the waiter, as he suspect that we didn't have half pension. Instead of checking his list, I had to look through it and find our names. After I found our names, there was no appologies, just a "Then it's ok". WTF? You are basically accusing me of stealing from the buffet and no apologies?

The same waiter came and asked if he could take my plate while I was still eating, He didn't even sense my stare in disbelief.

Room Tip: Don't pay for the sea view, unless you only expect a few glimpses of water between the leaves of...
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  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank FrederikSchack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

We went to this hotel as we received as birthday gift a smart box. we chose this location becuase it looked promising in the brochure the service included. When we arrived, around 14:30 - 45 they said that the room is not ready and it should be in around 30 or 45 minutes (the check in was 15:00). we went around for a walk and after an hour we came back and still we had to wait for other 15 minutes. So, around 16 we checked.

We paid 20 euros extra as wanted with lake view but we got trees view and barely we could see the lake ,so waste of money.

In the room was no fruit basket waiting for us and the mineral water was not mineral ( in the hotel brochure said this will be included).

The dinner wasn't fancy and anything special.

In the morning, at breakfast they couldn't find our name in their papers and we had to find ourselves in their papers. that is not nice!!!they also disturbed us during breakfast for that!!!

The massage included wasn't good. My back hurted me afterwards all day long and could have been nice another massage:))))

Advice for the other potential guests: go to Gruening Hotel (Bad Bevensen) and you will feel really appreaciated and great as guests!!!the manager and the personnel there try their best to please you as customers and guests. The thermal spa there in the city is fantastic and you feel great!!!!

Advice for the hotel: is not only business is also about value!!

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ramona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Bad Malente Dieksee

Address: Diekseepromenade 13 - 15, 23714 Bad Malente, Schleswig-Holstein, Germany (Formerly Precise Dieksee Bad Malente)
Phone Number:
Region: Germany > Schleswig-Holstein > Bad Malente
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Bad Malente
Price Range: $132 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Garden Bad Malente Dieksee 4*
Number of rooms: 70
Reservation Options:
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