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All reviewsrooms are spacious and cleanfriendly staffmattresshamburgtrips
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4 - 9 of 123 reviews
Reviewed 26 November 2017

Norderstedt is not blessed with hotels which is surprising as this town, just north of Hamburg, is home to a number of well known companies. The hotel is a little out of the way from restaurants and shops so I hoped the hotel would make sure that guests feel like they have no need to go anywhere else. Whilst in general it is comfortable and the staff helpful and friendly, it is let down by some features that are expected to be the norm in this day and age. Limiting the wi-fi to a set number of Mb is something I never thought I'd see in a modern hotel again, but here it is, so don't plan on spending the night in your room watching Netflix unless you've already downloaded your favourite shows! Whilst my room was comfortable and well furnished, I could imagine some people may find it old fashioned. The bathroom, however, was straight out of the 70's. A beige suite with beige tiles. Yes bathrooms like this still really exist. I could have overlooked the decor if I could lay in the bath watching Netflix. Even if the wi-fi was better, I couldn't because the plug didn't work! These kind of niggles can usually be put right if you're on holiday but when you're on a two night business trip you just want everything to work. So overall it's not a bad hotel and as I mentioned, the staff were friendly. Breakfast was good which is always a bonus on a business trip. The hotel just needs to work out who it wants to attract. Some modernisation in decor and attitude towards things such as wi-fi would make it a more attractive proposition.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank cmbird64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2017 via mobile

Having the need of a bed arriving late, chooses to stay at this Best Western.

Difficult parking. Easy check in, large clean room. Coffee facilities, LCD TV. Stable wifi.

Room 114. Very nice with sitting area and very functional. Nice bathroom and everything clean. The bed however, concrete pillows and the mattress hollow as a Bird-nest.

Breakfast high standard with attentive service.

Stayed: June 2017, travelled on business
Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2017

I recommend BW Shmoeker-Hof in Norderstedt. it is convinient for an overnight stay prior to departure from HAM airport. I sure would come back again. Unfortunately I could not try the breakfast because I left very early in the morning.

  • Stayed: January 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Rolf T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2016 via mobile

This is a nice play to stay.
Food is very good, various and tasty. Breakfast in particular.
Rooms are spacious and clean. All confort needed.
Good Wifi connection in the whole hotel.
Staff is very pleasant.
It was a perfect business trip.
(Meeting rooms are also perfect)

Stayed: September 2016, travelled on business
Thank Oliv L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2016 via mobile

The quality is really bed. As you have a lot of neighbour in you room that named spider and bite you can see eveyvhere in your room. And also near your pillow. And the bed is old and dirty as you see in the picture. And this room is first class room so i don't have any idea about the other room. I complaint about spider to reservation and they said, 'because of nature'. Breakfast is ok but not enough choosing. And last i said, you can choose another hotel for not to make stress...

Stayed: September 2016, travelled on business
Thank Fatih A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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