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1 - 6 of 61 reviews
Reviewed 13 October 2018 via mobile

bad staff attitude. no any light in the corridor. the room lock was broken. many bugs in the room. no hot water in shower. The staff just left me “room is fulled,nothing i can help.” WHAT I TERRIBLE SERVICE?! i stay one night and leave tomorrow (14/10/2018) . hope this morning please come quick

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Chelsea N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 February 2018 via mobile

Why is there have roach in the bed??? They're climbing into my head at midnight!!! And it's also weird that there's a mirror parallel to the bed. Made me have a bad dream and wake up 3.am. I would not recommend anybody to come here again.

Date of stay: February 2018
Trip type: Travelled as a couple
1  Thank 旭运 黄
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 December 2014

No comment. This is the worst hotel i ever stay. Rooms not standardize, no carpeting, no hair-dryer, cant boil hot water, we travel in winter time, its so cold outside & we need hot drink to warm up ourselves which hotel don't provide. The bed is so hard (just a few pcs of wood cover with bed sheet) which most of us cant have a good rest. Our room has no telephone & other has one but spoiled. Staffs attitude is poor. Not recommended.

Date of stay: December 2014
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Amanda N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 December 2014

Stayed 2 nights at the hotel last week. Though it has a wonder view facing a gorgeous lake and mountains, everything else is poor.

Quality of food

- Dinner was terrible. Some shredded veggies they called salad. Main course was hard pasta with fish. served with canned mushroom sauce. Bread was served without any soup/butter/jam
- Breakfast was terrible. Stirred fried pasta(same pasta type from dinner) with soya sauce. Oily veggies. Frozen peas. Stir fried canned mushroom (same mushroom for dinner)etc....It was the same 2 days i stayed in.
- Be prepared to fight for your breakfast with groups of tourist from certain country.Bring your own butter if you need it. All in all, cereals are the best food they offered for breakfast.

Room amenities

-Certainly not even 3 stars standard.
- The bed was very hard. Bed sheets are thin as paper, rough as sand. you can feel every fabric fiber irritating your skin.
-Blanket was fraying and torn
- Wall paper is peeling off
-Dirty carpet
- TV is not working
In summary, it feels and looks like a boarding house or motel at best instead of a hotel

Cleanliness

-Generally ok but used tissue papers can be seen at plants pots. Unused signages can be seen on the floor around the hotel.

Overall feel
It seems the hotel caters its food taste and equipped its staff to attract tourists from a certain country from the east. While enjoying the lake view, you can hear these tourists talking loudly to one another from one balcony to the other. Even the Hotel signboard by the road is so run down that has missing alphabets - an ominous sign of poor standards.

This is definitely not a hotel to stay if you are looking for a Swiss-feel stay.

Room tip: Choose a room that face the lake. It is the only solace you can get while staying in the hotel
Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
5  Thank Damien_Sagi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 September 2013

We stayed for 2 nights and we slightly concerned when the reception staff were wearing T-shirts and jeans. The hotel appeared to be empty, but the room was very good. It was very clean and has the most beautiful views and a balcony. We went to explore and found another couple looking around! The next day 2 coaches arrived in the evening and lots of people arrived, but they were gone by 9am the next day. The staff were very friendly and the decor is very 80's. The breakfast was very good. Great holiday for views and peace and quiet!

Date of stay: August 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pyramidexplorer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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