We came here as a stop over dinner on a road trip with friends from Viña del Mar to Santiago. We tried the pastel de choclo which to be fair to them was delicious!
However, it took ages for them to take our order and when we went to ask a waiter we were met with a sour face. The food took ages to arrive (half of it) and the other half came and was completely wrong. Instead of just apologising and taking it back to get it right, the waiter was defensive explaining it wasn't his fault.
It's a shame because the place has potential but maybe management should invest more in their staff's customer service skills? They really didn't seem very happy.