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Review Highlights
Perfect place

Definitely one of my favourite places to go now, I have been there - Plaza del Duque to get some... read more

Reviewed 4 weeks ago
Doortu
Fantastic customer service

From the moment I entered the shop Virginia I believe her name is (if not I believe her apodo is... read more

Reviewed 4 weeks ago
TENLMX
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Costa Adeje, Spain
via mobile
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Reviewed 25 November 2020

While on holiday in El Duque Tenerife in January 2020 I purchased a Armani belt which unfortunately the buckle came off, as I paid a lot of money I was quite disappointed.
I contacted Armani who put me in touch with the shop it came from, they were extremely good at returning email to resolve the matter before Covid came in early March,
Late September I sent an email to try and pick up where we left off and began corresponding with Analia marino Cirion who has been extremely helpful and very profesional. After returning the belt I was given a full refund.
I am returning to Tenerife late December and will be back to the shop to purchase more goods.
Many thanks to you Analia and your team at The Mint company

Date of experience: January 2020
Thank murraywalker2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMintCompany, TheMintCompany at The Mint Company Luxe Meloneras, responded to this reviewResponded 2 weeks ago

Hello! We are glad to hear that you have enjoyed your experience. We congratulate to Analia for her great work

Have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2020

Extremely happy with the service received whilst visited Armani Exchange at Duke Shopping center in south of Tenerife. Is the very first time I can say I really enjoyed the service from the first minute to the end.
I would like to highlight the excellent service from Ana Lilia. She was extremely helpful and is the actual reason for this review. Very proud for all the purchases made with her assistance.
Thank you Ana, you literally made my day and I very appreciate your talent and good taste. Keep up your fantastic work and I would be glad to see you again soon. (Please forward these words to her! Thank you in advance.)

Date of experience: October 2020
Thank 240olegr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMintCompany, TheMintCompany at The Mint Company Luxe Meloneras, responded to this reviewResponded 2 weeks ago

Hi! We are glad you enjoyed your experience. We congratulate our colleague for her great work.

We hope to see you soon. Have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2020

Mediante éste comentario, dar las gracias a Tamara por la eficiencia que ha demostrado en la compra de un artículo del cual no había talla... literalmente removió cielo y tierra hasta conseguirmelo. Es difícil a día de hoy encontrar personas con tal dedicación. Gracias por todo.

Hello, just finished buying a pair of sneakers and I have to say, after a little problem finding the size, thanks to Tamara, the purchasing manager, for the great job she did to solve efficiently this transaction, she literally didn´t leave any stone unturned untill I got my shoes.
Nowadays, it´s difficult to find a person with that dedication with customers.
I hope to make bussiness again with you.
Congratulations.
Jose Esteban Redondo

Date of experience: May 2020
Thank raspia1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMintCompany, The Mint Company at The Mint Company Luxe Meloneras, responded to this reviewResponded 10 July 2020
Google Translation

Muchas gracias por su reseña. Le transmitiremos su mensaje a nuestra compañera Tamara.

Nos alegra que haya disfrutado de su experiencia. Que tenga un buen día,

Un saludo.

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Reviewed 9 March 2020

A lovely evening with my wife eating, drinking and shopping. Wandered into the Mint Company for a browse and was greeted by a well stocked shop well presented and your two staff Giuseppe and Ivette. Both very pleasant and helpful, not pushy like most shops and very professional, this was more like being in oxford st or Milan than a little coastal town in Spain. Picked out a nice jumper, you had the right size and it was wrapped and packaged again very professionally. A very pleasant experience and another reason why Puerto de Mogán sticks out compared with the other towns in the area, real class and style! Thanks so much!

Date of experience: March 2020
Thank andrew b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMintCompany, The Mint Company at The Mint Company Luxe Meloneras, responded to this reviewResponded 10 July 2020

Thank you so much for your review, we appreciate it a lot.

We send Giuseppe and Ivette your comment

Have a nice day and we hope to see you again soon in our stores.

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Reviewed 28 February 2020

During our last vacation in Tenerife we visited the shop at the New Duque a couple of times. The reason for our return to the shop was the great service we got from Madelein. She was lovely and welcoming and we were very glad with her good suggestions and with our choice of Tod’s moccasins. Thank you Madelein, we will definitely come back next year! Greetings from the Netherlands! Ron, Lior and kids

Date of experience: February 2020
1  Thank 656rone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMintCompany, The Mint Company at The Mint Company Luxe Meloneras, responded to this reviewResponded 9 July 2020

We're glad you liked it, we send Madelein your comment. Hope to see you again soon in our stores.

Thank you so much for your review,

Have a nice day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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