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“Disappointing”
Review of Ricci's

Ricci's
Ranked #3 of 90 Restaurants in Bakewell
Certificate of Excellence
Price range: US$4 - US$14
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romantic, Child-friendly
Dining options: After-hours, Dinner, Lunch, Breakfast, Delivery, Reservations, Takeout
Description: Ricci's Fine Italian foods is a sit-in CAFE and also a take-away. We strive to serve the best authentic Italian foods, at a fair price, in pleasant surroundings. We pride ourselves on freshness, cleanliness and a friendly atmosphere. Our Italian coffee is rated as the best by MANY customers.
Reviewed 20 May 2018

We didn't experience a warm and friendly welcome that many have waxed lyrical about. But the biggest issue relates to the starter of bread with olive oil & balsamic vinegar - it arrived with the middle of the baguette slices still frozen. Requested its replacement with fresh bread, but was given back the same plate after being microwaved. Sent back.
No apologies or even acknowledgement from the manager.

Poor and disappointing.

PS Having read the owner's responses to other less than positive reviews I'm expecting he won't like this one - however the experience I relate is factual.

    • Value
    • Service
    • Food
4  Thank Giles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 - 41 of 603 reviews

Reviewed 7 May 2018 via mobile

Have been to Bakewell so many times and have only just visited Ricci’s. A gem of a place: options for indoor and outdoor seating, snacks, drinks or full meals. All good that came through the door looked and smelled amazing. We only stopped for a drink and a small bite: the coffee was strong and smooth, the bread soft and the balsamic slightly fruity. Taken a menu to hopefully return again and sample more of their wares. A lovely change to the ‘fish and chip’ culture of the town.

Thank KimieSas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lesjsin, Owner at Ricci's, responded to this reviewResponded 4 June 2018

Hi KimieSas,
We're glad you've found us at last - once found, most people come again and again (as Sue & I did when we were customers ourselves).
We're 'just around the corner', but sometimes it takes people a few visits to Bakewell before they find us.
Glad you enjoyed your visit, and thank you for a lovely review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

So glad we chose Riccis instead of one of the overpriced "Bakewell" establishments. Gorgeous freshly cooked dishes at extremely reasonable prices & such a friendly welcome by all of the staff. Highly recommended.

Thank Brendonsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lesjsin, Owner at Ricci's, responded to this reviewResponded 6 May 2018

Hi BrendonsMum :-)
Thank you so much for this lovely review, it was our pleasure to serve you and glad you enjoyed your visit.
Les & Sue.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

No complaints at all !! We had a Meat Feast Pizza which was to die for and my wife had the Tagliatelle with Tomato and Basil which was also very nice. Garlic and Cheese bread was also yummy...The couple who run this we so friendly and helpful. Recommend this to anyone ! The pizza was quite big so what I left I had in a box to take away...

    • Value
    • Service
    • Food
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lesjsin, Owner at Ricci's, responded to this reviewResponded 17 April 2018

Hi Richard, and thank you so much for taking the time to write us this great review. Sue & I are pleased you enjoyed your visit, and would love to welcome you both back again sometime.

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Reviewed 8 April 2018 via mobile

My daughter and I were looking for a quiet, home cooked meal after a day at Chatsworth House. We received a warm welcome and thoroughly enjoyed our lasagne and bolognese on tagliatelle. The food was cooked from scratch and was completely delicious. The portion sizes were perfect too.

Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lesjsin, Owner at Ricci's, responded to this reviewResponded 10 April 2018

Hi Anna, and thank you very much for your kind review. Sue & I are glad you enjoyed your visit to Ricci's.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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