I really, really hate writing reviews running a place down. And this restaurant is so excellent, in so many ways: the food itself is delicious and is excellently presented.
But we have now visited it three times in total: on each and every occasion we have had, amidst profuse apologies, service so slow that when we have described it to others afterwards they have declared "why didn't you walk out!!"
We booked a table for 2 on a Saturday night, which of course is a busy evening: apparently the table designated for us was still being used by the previous occupants and so we waited in the bar, where we were served drinks whilst waiting. Eventually, we were shown to a small table adjacent to the bar, as they were still unable to seat us in the main dining room.
We ordered our main courses which took nearly three quarters of an hour to arrive. Then, after eating, we were ignored for a very very long time. Eventually, after apologies from the waiting staff, we were able to give our desserts order which we were told were "on the house" by way of apology. Even these took forever to arrive! We were in the restaurant from 7.15pm until well past 9.30 pm....... this for only two courses.
We were given a discount as well as our free desserts, but sadly this does not make up for a spoiled evening. (It was our Wedding Anniversary) After having three such experiences, (see my review of Sept. 2017) we will not feel able to enjoy visiting here again.
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