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Reviews (231)
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All reviewscontinental breakfastquiet streetcomplimentary portsmall hotelboutique hotelsitting roomdeluxe roomthe ground floorminute walkhome away from homefree car parkinggood sizevisited sydneyguest houseon site parkingnight staycomfortable bed
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Reviewed 3 May 2018

Hello. I love your hotel. So well priced and great location and free parking is fantastic.
I’ve stayed here many times.
This time I was disappointed.
The room was incredibly basic.
The door was damaged on the inside that looked terrible.
The power point in the bathroom didn’t work.
I must say that blankets are a thing of the last. Not nice to think so many people have slept in that blanket.
Bed spreads are out of the 80’s.

Just a few little thinks can make a big difference.
Lovely hotel and great value otherwise.

Stayed: May 2018, travelled with family
Thank Toffee349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclarenhotel, Owner at McLaren Hotel, responded to this reviewResponded 4 May 2018

Hi from the McLaren,

Thanks for your review. Hotels consistently get it wrong and it is a great help for us to get reviews that point us in the right direction.

Unfortunately it appears that you did not contact the front office over a number of your concerns. We might have had the opportunity to fix a few immediately.

1: We are checking all the doors to see which one (s) might have some damage and can certainly fix that.
2: We are also working our way through the hotel to see which bathroom power points might be faulty and we can fix that.
3: The blankets are certainly a problem for us. We now use quilts with folded satin stripe white sheets, and we keep blankets as a back up in the cupboard. This is in case people choose not to heat the room and prefer a blanket. Whilst we try to rotate them and keep them clean it is certainly possible you have pulled a blanket out of the cupboard which was not of an acceptable standard. We are going through the cupboards to see if we can find any that should be immediately dry-cleaned. As all rooms have reverse cycle air conditioning the blankets are not used much at all. So clearly in this case we missed it. We apologise for that and will check them out.
4: I am not sure what the bed spread concern is about unless you asked for a king to be split into a twin. In such cases we will use older single bedspreads and if that is the case you are right - the designs are not particularly contemporary. However, none of our rooms have bed spreads. We use a quilt wrapped in white cotton sheets.

Hotels provide overnight accommodation for people. One major common denominator of the business is a relentless cycle of cleaning. We have housekeepers, steam cleaners, laundry workers, tile cleaners, fabric cleaners, fan cleaners, window cleaners working in a constant cycle and from time to time we get it wrong. Our challenge is to try and keep the inevitable mistakes/overlooks etc to a minimum.

We thank you for your review and can confirm that it has triggered action which hopefully you will notice if we are fortunate enough to welcome you back to the hotel

Many thanks

General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2018

After travelling for nearly 24 hours, we were delighted that we were let into our room before the stated check-in time. The room was spacious and very clean. Good wi-fi reception. We didn't make use of the dining room, so can't comment on that. Nice safe neighborhood to walk in, but not much of a selection of eating places near at hand. Would stay again if every back to Sydney.

Room Tip: No elevator so choose lower floor if mobility a problem.
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank norahbrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclarenhotel, General Manager at McLaren Hotel, responded to this reviewResponded 20 April 2018

Many thanks for your positive comments concerning the McLaren Hotel.

You are absolutely right about the limits of eateries in downtown North Sydney itself. About the best we have is Tree House, Rengaya,The chinese at Greenwood Plaza, and Greens in St Leonards Park.

However, when next in town treat yourself the the choice around Willoughby Road - a 20 minute walk or short cab ride from the hotel. There are some 75 restaurants on this area including some of our favourites:

Sea Treasure - Chinese
Berempah - Malaysian
Uncle Nguyen - Vietnamese
Malabar - Indian
Sapporo - Japanese
Fratelli Fresh - Italian

Closer still are some great restaurants in MacMahons Point with the iconic Sails Restaurant right on the water looking east at the Harbour Bridge and the Opera House.

Look forward to your next visit.

Cheers

McLaren Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

We spent 5 nights here. The room we had was right next door to the reception and kitchen. This unfortunately meant we heard a lot of noise. This is our only gripe about this place. The staff were great. We had a good breakfast at $9NZD in a lovely bright room. The hotel is close to public transport-5 minutes walk. It is situated in a residential street with some lovely art nouveau houses. We from there walked over the bridge which took 15-20 minutes. Great photo opportunity. Don't miss the Rocks area at the other side. This is a beautiful property and if we visited Sydney again would return but ask for a different room. Wi-Fi cost $5 for our stay.

Stayed: March 2018, travelled as a couple
Thank cam405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclarenhotel, Owner at McLaren Hotel, responded to this reviewResponded 27 March 2018

Many thanks for your review.
Our apologies for the noise that you put up with.
You are correct in that with reception on one side and the kitchen on the other, some noise is inevitable. Fortunately, the kitchen is not in operation other than for the breakfast period, so the period of noise is quite limited. Reception on the other hand is a bit of a movable feast. With the internet, much of our traffic is made via email, booking agencies etc. So the phone does not ting like it used to. However, it can from time to time and you would hear it. I have however, reminded our reception staff to be mindful of the 2 rooms that are close by, particularly early morning and late evening.
Once again our apologies and hope we have the opportunity to provide you with an upgrade next time you travel.

Chris
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

We found this hotel to be great value considering it is only a short train ride away from the CBD. Although the room was smaller than the one that was pictured we were still pleased as it was well appointed and had everything we needed.

Stayed: December 2017
Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

Quant little boutique hotel
Lovely sunny breakfast room and a nice lounge to site of an evening to read the papers and partake in a complimentary port or sherry
Highly recommended for both business and pleasure
Rooms are quiet and have ensuite bathrooms

Stayed: January 2018, travelled on business
Thank Dale W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pacrim, Manager at McLaren Hotel, responded to this reviewResponded 18 January 2018


Thanks Dale, really appreciate the feedback and review.

Kind Regards
Billy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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