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“Love this Hotel” 5 of 5 bubbles
Review of The Ice House Hotel

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The Ice House Hotel
Ranked #2 of 9 Hotels in Ballina
Certificate of Excellence
Westport, Ireland
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Love this Hotel”
5 of 5 bubbles Reviewed 9 February 2012

Stayed two nights here recently (Sat and Sunday). Were greeted with glasses of bubbly and there were lovely homebaked cookies delivered to the room at about 6 o'clock. Rooms are great with views over the river. Food in the restaurant is delicious. Staff are all very nice. I had a massage which was lovely and my wife had a facial treatment which was also lovely. There are two nice outdoor hot tubs aswell. Hotel is just on the edge of Ballina town. There are a couple of pubs nearby and Enniscrone is a short drive away. Belleek woods is the other side of the river and is very nice for a walk. Can't wait to return.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank brianandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, 19 February 2012
Dear brianandy,

Many thanks for your lovely review on trip adviser. We were delighted to hear that your time with us was all in all a great experience.

We hope to welcome you back to in the future.

Best Regards,

Dara, Claire & baby Emma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,244 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
portnoo
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

Just arrived back from a one night stay in Ice House with friends as had purchased voucher for my husband for a Christmas present.We loved every minute of it, from been welcomed with a lovely cup of coffee and beautiful cookies(I meant to get recipe for same!)to the evening meal which was excellent, the beds are heavenly and the staff so friendly. We walked to Crochetts bar to watch the rugby which was a great bar and the menu also looked good and reasonable. the only disappointment was that Ireland lost in the last minute!! We spent the morning realxing in the Thermal suite overlooking the river. My only problem was that we had not stayed two nights!!

Room Tip: The standard rooms overlooking the river are great. We were on the middle floor which had a great vi...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank harbourcottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICEHOUSETEAM, Manager at The Ice House Hotel, responded to this review, 19 February 2012
Dear harbourcottage,

Many thanks for taking the time to post your review on trip adviser. I am delighted to hear you enjoyed your stay with us & that you liked so many aspects of your stay including location, service, accommodation & especially the food. I have passed your comments on to the rest of the team.

Please call us at the hotel and we will pass on the recipe for our cookies!!!

I hope to welcome you back to The Ice House Hotel in the future.

Kind Regards,

Dara, Claire & Baby Emma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dublin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

My husband and I stayed here for one night. He got quite a good deal on the internet, I didn't know anything about the hotel but was very nicely surprised. Lovely warm welcome, we were directed into the 'parlour' where we were presented with a nice glass of bubbly, while our bags were taken care of, great start!! Felt relaxed straight away after our long journey. All staff were friendly and warm without being over the top.
Hotel is a nice combination of old style and new. Very quirky and interesting to have a look around! Hotel is overlooking the river Moy which is very pretty. Shame it is so close to the road at the front, but no big deal! The whole place has a really relaxed vibe, perfect for a break away for anyone. Seems to be family friendly too for anyone with kids.
Had a massage in the spa and was fab. Would recommend Kate- great at her job and very down to earth.
Our room was very simple and modern, bed was super comfy, and chocolate covered strawberries were a nice touch! Dinner in the restaurant was a lovely experience, restaurant was very trendy, a little quiet though, would have prefferd a bit more of a buzz in it. Food was great, even the breads and dips. Make sure to look at bar menu too, more choice !
Breakfast delivered to room the next morning at no extra cost, another nice touch by a hotel that seems to value its customers. To all the staff, keep up the good work! Will definitely return!

Stayed January 2012, travelled as a couple
Helpful?
1 Thank anonDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, 31 January 2012
Dear anonDublin,

Thank you for your recent review.

We post all of our reviews on our staff notice board & it's great encouragement for us when we receive positive feedback from our guests.

We look forward to welcoming back.

Kind regards,

Dara, Claire & Baby Emma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Ireland, Ireland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

We stayed in ice house last Friday night 26 th January we were checked in by a really nice girl called Melissa and she even escorted us to our room, we stayed in the crimson room, this room is highly recommended great view from our floor to ceiling glass window wall, my wife went to the spa for massage which she enjoyed while I enjoyed glass of red in the bar. The beds are very luxurious and comfortable, flat screen tv in room but the remote is very difficult to use. Breakfast in bed the following morning is a nice touch and food is top class. All in all this is a top hotel with that luxurious feel. Great staff in bar but Melissa on reception deserves a special mention.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank enda r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICEHOUSETEAM, Front Office Manager at The Ice House Hotel, responded to this review, 31 January 2012
Dear Endar,

Many thanks for taking the time to post your review on trip adviser. We are delighted to hear that you enjoyed all aspects of our hotel.

We have passed on your kind words to Melissa and she was delighted to have been of assistance.

We hope to welcome you back soon.

Kind regards,

Dara, Claire & Baby Emma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sligo, Ireland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 January 2012

Enjoyed a wonderful day in the Ice House with my mother and 2 sisters, the staff could not have been more helpful especially Niamh, Lydia, Lorna and Kate. The treatments were so relaxing with well informed staff and the hot tub has a beautiful view over the river. The restaurant staff were also fantastic organising a surprise for us as we had two birthday girls with us. Great value couldnt have enjoyed it more!

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maisie365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, 31 January 2012
Dear Maisie365,


Thank you for your recent posting on trip advisor,

We are delighted that you, your mother and sisters enjoyed a birthday celebration in our Chill Spa.

I have passed your kind words onto the girls in the spa and we hope to welcome you back soon.

Kind regards,

Dara, Claire & Baby Emma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ice House Hotel

Property: The Ice House Hotel
Address: The Quay, Ballina, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#2 Romantic Hotel in Ballina
#2 Luxury Hotel in Ballina
Price range (per night): $239 - $421
Hotel Class:4 star — The Ice House Hotel 4*
Number of rooms: 32
Official Description (provided by the hotel):
Contemporary chic meets old world elegance throughout the Ice House. Funky furnishings, eclectic styling and stunning architectural design combine to make you feel like you're in the heart of the city. One look at the unrivalled riverside views from all our rooms and you'll immediately know you're not. The distinct, interior fusion of traditional and new styles are woven in to an eclectic mix. Together they form the perfect accent to the amazing views that stretch across the River Moy to the woodlands beyond. With great service, fantastic food, fine wines, clever cocktails and a hotel spa guaranteed to sooth... ...Discover the best of both worlds at The Ice House and make it your escape to the extraordinary. ... more   less 
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Also Known As:
Ice Hotel Ballina
The Ice Hotel

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