Booking my Hanoi / Halong Bay tour with GoAsia was a no regret decision. My bookings with Ms Ruby was well planned and organized. My mum was so happy and keep commenting that this tour agent did a good job. We were truly amazed when we checked in Aranya Hotel even though along our journey from airport we don't have much communications with the driver (arranged by GoAsia) as he can't speak English at all. When we arrived at the hotel we were greeted and welcomed by the friendly hotel staff. I would give a good credit to the hotel staff because of their service and information provided by them.

The tour guide Sam are very good. He was very informative and helpful as well. He helped us to solved our problem very fast as our deck in the cruise was leaking. We spent great time in knowing the history of Hanoi, tasting authentic Vietnam food in the cruise. My mum and I are appreciated and enjoying the tour. The kayaking in the sea with our tour guide was certainly an unforgettable experience for my mum and I.

Our tour guide Mr. Hung is a very nice & helpful person, really enjoy the trip to Tam Coc and the cycling was a great experience too. Last night of our stay in Aranya hotel, one of the staff actually told us that he will prepared breakfast for us to bring along as he knew we had to catch an early flight. We were really grateful for his help.

We will certainly recommend GoAsia to our relatives and friends. We have a wonderful time in Hanoi. Thank you.

The tour guides are very good, the staffs in hotel are very nice. We spent great time in visit and lunch, knowing the history of Hanoi, tasting the typical food.... My friend and I are appreciated and enjoying the tour. My hand phone was return back under the staffs effectiveness and honesty. Although 2 days Halong Bay tour was cut to 1 day under weather condition, the company arranged local tour to make up. We have a wonderful time in Hanoi!

We booked a day trip to Halong Bay with Go Asia. We were pleased to be greeted by our very kind and happy tourguide, Kien, when he picked us up from the hotel. Kien spoke very good English (even if he didn't believe it). He gave us a lot of trivia on the bus/road trip to Halong Bay, which my friend and I appreciated, since it helped us learn a bit more about Vietnam and Vietnamese culture. He was really very warm, caring and accommodating, and we felt that he was really excited to be showing us around Halong Bay, his hometown. This kind of excitement rubs off--we quickly got excited too.

The itinerary was good, and we felt that we covered a lot of ground considering the trip was a 4-hour bus ride from Hanoi to Halong bay, and another 4-hour ride back. We got to have a good lunch, which was served hot on the junk boat. We were seated with strangers though, and had to strike up a conversation ourselves.

We also got to go around the bay, and ride a bamboo boat to get closer to the limestone islands of Halong bay. We didn't book this in advance, but we were allowed the option to pay for it on the spot. We were also brought to "Paradise cave," which was a lot more than I expected. Kien once again was a very good tour guide here as he kept the group together, pointed out interesting formations in the stalactites and even apologized for not having his laser pointer with him.

Before dropping us off at the hotel, Kien gave the tour group a treat by singing for us--in Russian! (Earlier that day he explained that he actually studied Russian in school.)

Overall, great itinerary, good food, great communication and one of the best tour guides I've ever had!