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Dottydebs74
Bristol, United Kingdom

Third visit, amazing weekend as ever

5.0 of 5 bubblesReviewed 12 Feb 2025via mobile
This was our third visit to the Cabins and we hope to be returning many more times. As soon as you arrive and come through the gates the feeling of peace and tranquillity surrounds you. The cabins are in a stunning location with lots on offer locally should you choose to explore. I personally prefer to stay within the Riverside cabins and make the most of the beautiful cabin and hot tub.
The staff are friendly, and welcoming with someone coming quickly to our cabin to show us how to use the hot tub and go through any queries we may have had. The cabin ( Roscoe) was very well equipped and very clean with lovely décor and a beautiful outlook overlooking the duck pond and the forest beyond.
The hot tub is always clean and the perfect temperature with checks completed daily.
The site itself is beautiful, with stunning views and great facilities, the kayaks and SUPS are available to use at no extra cost for all. The River Perry and it’s surroundings provide a beautiful back drop for a couple of hours of paddling.
Highly recommended and already booked for visit number four.
Date of stay: February 2025
Trip type: Travelled with friends
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Riverside Cabins, Other at Riverside Cabins, responded to this review
Responded 13 Feb 2025
Thanks so much for your lovely review! We're so pleased to hear you had another amazing stay and that Riverside Cabins continues to be your perfect getaway. So lovely to hear that you enjoy our peaceful setting, the hot tub, and our kayaks & SUPs. We can’t wait to welcome you back for visit number four!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 27 January 2025 via mobile

We stayed here for a weekend at the end of January and loved it! We came with our dog and were impressed how dog friendly it was with a bed and bowls waiting for him in the cabin and obviously plenty of space for him to run around on their beautiful grounds.
We stayed in Babar and it was absolutely perfect for the two of us plus pooch. The cabin was immaculately clean and facilities were fantastic. We had everything we needed even down to an airfryer, which is a great idea.
When we arrived someone came quickly to show us how to use the hot tub which was also immaculately clean and a lovely 38°. We used it on both nights of our stay and it was perfect.
It was amazing being able to sit in the hot tub and look at the stars, with very little light pollution the view of the stars at night is incredible.
The staff that we saw were great, more than happy to help and ask us if we had everything we needed.
The grounds are beautifully kept and we would love to come back in the summer when we can make more use of the BBQ area outside the cabin.
It was lovely and quiet, the cabins seem to be well sound proofed. They are also very warm with underfloor heating, even with an icy morning on the Saturday it was perfectly warm inside the cabin.
Wifi in the cabin and around the grounds was fast and no issues for the whole stay.
We will definitely be returning. Absolutely perfect weekend!

Date of stay: January 2025
Trip type: Travelled as a couple
Thank Dream46306396721
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riverside Cabins, Other at Riverside Cabins, responded to this reviewResponded 27 January 2025

Thank you so much for your thoughtful review! We’re so glad you and your pup had such a great time in Babar. It’s amazing to hear you loved the little touches, from the dog-friendly setup to the hot tub under the stars. We’ll definitely have the BBQ ready for your summer visit—can’t wait to welcome you back to Riverside Cabins soon! 😊🐾

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Reviewed 25 January 2025

There’s something magical about this place! It’s just a great destination to relax, unwind and put your troubles behind you.

From the moment we arrived to the time we departed we just dialled it back and had a great time!

……And we will be back ❤️

Date of stay: January 2025
Trip type: Travelled with family
Thank Beth B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riverside Cabins, Other at Riverside Cabins, responded to this reviewResponded 27 January 2025

Thank you so much for your lovely review, love to hear that you felt the magic and had such a relaxing time. Can’t wait to welcome you back soon!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 22 January 2025

I previously left a negative review. Even though it was an honest, true reflection of our experience, it was removed.
So, I will try again.

We were lied to.
No entry code.
Spoke to in a derogatory manner by host Anthony.
Ruined our day & weekend.
The host failed to deliver on the advertised products.
Certainly did not like to hear of our feedback or feelings.

Deal with it, own up, compensate when you fail!
Accept responsibility
Maybe reflect upon your responsibilities as a ‘ superb ‘ host.

Room tip: Cold hot tub
Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chris B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riverside Cabins, General Manager at Riverside Cabins, responded to this reviewResponded 25 January 2025

Thank you for your feedback, which we will review.

It is honest to say that the week you stayed at Riverside Cabins was the coldest in the UK for a very long time, and we struggled to get your hot tub to temperature by 7 PM, which wasn’t ideal. We understand your disappointment, considering you were only staying with us for one night.

I am convinced that the team tried their best under difficult circumstances, and they explained at the time that all our hot tubs are drained, cleaned, and refilled each time we have new customers.

This was the note we left on the portal that you referred to in your review:
“Christopher, We checked your hot-tub an hour ago, and it's slowly creeping up; however, it is unlikely to be at 35° until 9:30 PM. Apologies again for this. As per our conversation earlier, we will be more than happy for you to have a late check out, so you can have plenty of hot tub time tomorrow. I will pop down again and check the tub at 9:30 PM.”

You make a number of other points that we felt were covered in our telephone call with you prior to your arrival.

We appreciate that you were only visiting us for one night, hence the reason we gave you a late check out, which we hope you appreciated.

The team will reflect on your observations and review all our communication with guests so we can continue to improve. We would also appreciate your reflection.

Riverside Cabins

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Reviewed 15 January 2025

My parter arranged a short break at Riverside Cabins following a stressful time as a surprise. The setting of Riverside Cabins is beautiful, peaceful and safe, entering through the electric gates made me shut the world out.
I cannot thank all the staff enough, from our introduction and orientation, the cabin was amazing, cosy, clean and very comfortable.
Nothing was too much trouble and unknown to me the following day while we visited Shrewsbury and it’s delights as recommended by Riverside Cabins, the cabin and hot tub were prepared with champagne and roses as my partner proposed. (I did say yes!).
So thank you Riverside Cabins, Anthony and all the team, can I suggest Riverside becoming a wedding venue setting please….. we would happily book

Date of stay: January 2025
Trip type: Travelled as a couple
1  Thank Janie E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riverside Cabins, Other at Riverside Cabins, responded to this reviewResponded 16 January 2025

Ahh Jane, thank you for sharing such a wonderful review! Congratulations on your engagement—we’re honoured to have been part of such a special moment. It’s great to hear you enjoyed the peaceful setting, cosy cabin, and thoughtful touches, and we love your suggestion on becoming a wedding venue - this is actually something we are looking in to already!
Wishing you both all the best, and we hope to welcome you back soon!

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Reviewed 14 January 2025

My wife and I stayed at Babaar Cabin for three nights in December, and we absolutely loved it! The hot tub was such a treat, especially in the chilly weather—it was so relaxing. The cabin was perfectly warm, clean, and having our own private bathroom was definitely a plus.

The kitchen was well-equipped with everything we needed, and we made great use of the provided barbecue grill. The outdoor space was beautifully arranged and so inviting. One of the highlights was Anthony, the amazing host—he’s so warm, kind, and hospitable. He even set up a campfire for us, which we truly enjoyed sitting around and relaxing.

We’re already looking forward to coming back with friends!

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank kaivonK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riverside Cabins, Other at Riverside Cabins, responded to this reviewResponded 16 January 2025

Thank you for such a lovely review of your recent stay with us :) We’re so glad you enjoyed the cabin, the hot tub, and the outdoor space. Anthony will appreciate the shoutout, and we look forward to hosting you again soon!

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