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Kathy F

Beautiful setting, friendly and attentive staff .

4.0 of 5 bubblesReviewed 11 Sept 2022
Spent 7 nights at the hotel. Arrived late due to a flight delay initial room over the restaurant and noisy with a limited view of the lake. Asked to change room and was given a much quieter room with a lovely lake view. The staff was very accommodating and friendly. Breakfast has some variety but continental so no tomatoes, or mushrooms so heavily reliant on egg and cheese ( not sure how you would manage if you want a plant-based diet !). The hotel is remote and there are no taxis, we asked for a taxi to Orta and was quoted 50 euro return and it is only 3 miles away. You cannot walk due to busy roads so the only other this is by the scheduled boats which are only twice a day ( 0ne at 9.30 am other at 2.45 pm) and the return is 6 pm. Therefore would recommend hiring a car. Also, the hotel was busy with weddings on both weekends. On the whole, a lovely hotel and an excellent restaurant with amazing views over lake Orta.
Date of stay: September 2022
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All reviews rooftop bar lake view beautiful location orta san giulio swimming pool lovely hotel a la carte lakeside room family run coffee machine reception area rooms are nice snack menu family hotel much quieter you will not be disappointed relaxing stay
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Reviewed 25 August 2022

This is a lovely hotel located about 10 minute drive from the historic centre of San Guilio. It is a well-run, family hotel with superb facilities.

We had a room with a balcony overhanging the lake & everything about it was superb. Some really nice touches too – for example, a ‘beach bag’ in the room kitted out with beach towels, free bottles of water on arrival & the fridge was left empty for you to put in your own wine, water etc. You can also order any extra drinks which are brought up to the room.
There's a superb roof top bar & also a lunchtime restaurant area on a terrace overlooking the lake. The formal dining room (evening restaurant) offered excellent quality food & a more ‘a la carte’ experience.

There is a good sized pool too, although in August most people tended to swim in the lake itself from the ‘beach area’.

The historic centre of Orta San Giulio pretty busy with tourists so we enjoyed being 1 short drive away as it was lovely and quiet and relaxed

Would definitely recommend this hotel for a relaxing stay on Lake Orta.

Room tip: Rear rooms have a view over the (quiet) road. It looks like all lake view rooms have great views
Date of stay: August 2022
    • Value
    • Sleep Quality
    • Service
Thank SNash33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2022

This hotel has a beautiful spot on the lake, great facilities, warm and helpful staff, and a ver good restaurant right on the lake. In addition the restaurant had safe gluten free options for one family member with celiac disease. The breakfast buffet had many tasty options and also offered lakeside dining. We enjoyed a kayak ride on the lake and appreciated kayaks being available at the hotel. It was a delightful stay.

Room tip: Lakeside terrace is wonderful
Date of stay: August 2022
    • Sleep Quality
    • Service
Thank Valerie V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2022 via mobile

As a returning client I really enjoy this special place.
It is right at the lake and the rooms are nice and the food excellent.
The family business appreciate their customers. We were offered a ride to the bus stop since the train wasn’t running. So nice.
This time I chose to stay for my bday.
I was a little disappointed since the hotel did not offer a little surprise: like a dessert or a glass of champagne.
The other things which I like to mention was that the server from the Michelin star restaurant pet a dog from a guest and did not wash her hands before returning to work. I cannot accept this behavior form a Michelin Star Restaurant! Hygiene is priority.

Room tip: Hotel can be reached by public transport (bus/train) and ferry.
Date of stay: July 2022
Trip type: Travelled with friends
Thank Heike R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2022

Very nice hotel and the staff is the best. The sundeck was just above the lake. The food for lunch is simpel but very good. The evening restaurant have very nice dishes and beautiful view of the lake. The rooms have a good size and very clean.

Date of stay: July 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Expedition770336
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2022

Here are pictures of a main course meal I was unfortunate enough to be served in the restaurant at Gardianetto. We were part of a package tour that was based here for 6 nights. We were treated like second class guests and the restaurant offering was awful. No salt or pepper on the tables, tiny portions, dubious food, coffee served without milk, sugar every time. I was that shocked with this main course I took the photographs because I thought no one would believe just how awful it was. Room was dark, dingy, tired. We will never return, I can't believe this is a 4 star hotel.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank kendon732
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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